Wendy's

3.2
2242 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4643 Memorial Drive, Decatur, GA
30032, United States

Hours

Reviews

3.2
2,242 reviews
5 stars
703
4 stars
397
3 stars
392
2 stars
211
1 star
539

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness, lack of attention, and unprofessional behavior from staff and management.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including wrong items and missing food.

Food Quality

Several reviews mentioned that food was often served cold or overcooked, with complaints about the freshness and temperature of meals.

Long Wait Times

Customers consistently experienced long wait times in both the drive-thru and inside the restaurant, often with little communication from staff.

Cleanliness Issues

There were complaints about unsanitary conditions, including dirty restrooms and food items with mold.
  • KJ
    K.R. Johnson
    Nov 14, 2025
    4.0
    Service was quick but everything was cold! The staff was friendly.
  • AJ
    Adrian Johnson
    Nov 9, 2025
    1.0
    Just don't go!
  • PB
    Princess Bussey
    Oct 17, 2025
    2.0
    I've been to this location twice where they are closing most to switch shifts. Never heard of a restaurant needing to do this and bring that it's the only one in the area, it's a big inconvenience.
  • DJ
    Destiny Johnson
    Oct 14, 2025
    1.0
    Nobody cares about service!!! First of all nobody said they out of bbq they just automatically put sweet chilli in my bag when i aak for bbq!!!! I had to get out my car when i came thru drive thru!!!!! Then i ask for two spicy nuggets i got two regular nuggets!!!! I JUST FIND IT CRAZY HOW TWO PEOPLE CAN TALK TO ME THRU SPEAKER BUT CANT HEAR MY DAMN ORDER!!!!! I am pissed
  • CC
    cabecao1972
    Oct 10, 2025
    1.0
    Horrible times a million! This restaurant has the worst customer service! If your drive thru doesn't work, why don't you place a sign on it instead of making your customers just sit there forever? Food is cold and never right .This restaurant needs to be closed down.

Frequently Asked Questions About Wendy's

Is Memorial Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.