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Wendy's

3.2
(2266 reviews)

Business Details

4643 Memorial Drive, Decatur, GA
30032, United States
(470) 357-6139

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4643 Memorial Drive, Decatur, GA
30032, United States

Hours

Reviews

3.2
2,266 reviews
5 stars
707
4 stars
401
3 stars
397
2 stars
211
1 star
550

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold or poorly prepared food, with several instances of incorrect orders and unsanitary conditions.

Cleanliness

While some customers noted cleanliness, there were significant complaints about unsanitary food handling and restrooms being out of order.

Staffing Issues

Several reviews mentioned understaffing and management problems, leading to slow service and disorganization.
  • RM
    Ruth Mchaney
    Feb 24, 2026
    3.0
    Food was ok. Nothing special. Felt like a rushed order and looked like it also.
  • JP
    Jack Pauls
    Feb 9, 2026
    4.0
    Good fast food, atmosphere, it's a fast food establishment, very clean, good staff!
  • KJ
    Keisha Jones
    Feb 3, 2026
    1.0
    The food was cold and my order was nasty. The boy working drive thru took my watered down lemonade back from me and poured it back in the container with the rest of the lemonade. I drunk off that lemonade. That’s nasty and I will never eat from there again.
  • YK
    Yubi Kweli
    Jan 31, 2026
    4.0
    They are average, pretty quick with your orders. I would give the a B+, for Service. Keep up the good work.
  • MM
    Michelle
    Jan 22, 2026
    1.0
    OMG, I have never had old French fries like this. Grease lumps inside fries, burnt and left in microwave way to long. I asked for burger and fries, no combo please. I only received my RAW burger. When I asked about the fries... the employee began yelling at me, saying YOU DIDN'T ODER FRIES. WFT, really it's just an order of fries. I blame upper mgmt. Please, treat your employees better. Pay them their WORTH. This doesn't need to happen ever.

Frequently Asked Questions About Wendy's

Is Memorial Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for this Wendy's location?

The drive-thru is open Monday to Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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