Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rudeness, lack of attention, and unprofessional behavior from staff and management.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including wrong items and missing food.
Food Quality
Several reviews mentioned that food was often served cold or overcooked, with complaints about the freshness and temperature of meals.
Long Wait Times
Customers consistently experienced long wait times in both the drive-thru and inside the restaurant, often with little communication from staff.
Cleanliness Issues
There were complaints about unsanitary conditions, including dirty restrooms and food items with mold.
KJ
K.R. Johnson
Nov 14, 2025
4.0
Service was quick but everything was cold! The staff was friendly.
AJ
Adrian Johnson
Nov 9, 2025
1.0
Just don't go!
PB
Princess Bussey
Oct 17, 2025
2.0
I've been to this location twice where they are closing most to switch shifts. Never heard of a restaurant needing to do this and bring that it's the only one in the area, it's a big inconvenience.
DJ
Destiny Johnson
Oct 14, 2025
1.0
Nobody cares about service!!!
First of all nobody said they out of bbq they just automatically put sweet chilli in my bag when i aak for bbq!!!! I had to get out my car when i came thru drive thru!!!!! Then i ask for two spicy nuggets i got two regular nuggets!!!! I JUST FIND IT CRAZY HOW TWO PEOPLE CAN TALK TO ME THRU SPEAKER BUT CANT HEAR MY DAMN ORDER!!!!! I am pissed
CC
cabecao1972
Oct 10, 2025
1.0
Horrible times a million! This restaurant has the worst customer service! If your drive thru doesn't work, why don't you place a sign on it instead of making your customers just sit there forever? Food is cold and never right .This restaurant needs to be closed down.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Decatur, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Decatur, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (470) 357-6139.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Memorial Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Decatur, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday to Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, it serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available in the App Store for convenient ordering.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact this Wendy's for questions or feedback?
You can reach the location directly at (470) 357-6139, call 888-624-8140, or use the live chat on their Contact page. Additionally, you can complete the Customer Satisfaction Survey online.
Is delivery available at this Wendy's location?
Delivery is available where offered. Check availability by entering your address on the app or at order.wendys.com under the 'Get It Delivered' section.
Where can I find menu prices and nutrition information?
Menu prices and nutrition details can be found on order.wendys.com or the mobile app by selecting the location and menu items. Nutrition facts update as you customize your order.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby spots include American Designer Flowers Ltd for gifts, United Inn and Suites for accommodation, and The Crab House for seafood dining.
Are there other fast food options near this Wendy's?
Yes, nearby fast food restaurants include Burger King and Arby's, offering more variety if you want to explore different menu choices.
How can nearby businesses help when visiting Wendy's?
Nearby places like CITGO MART can fuel your vehicle before or after visiting Wendy's, and D & K Suit City provides clothing options if you’re in need of attire shopping.