Wendy's

3.5
2081 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Decatur, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Decatur, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2570 Candler Road, Decatur, GA
30032, United States

Hours

Reviews

3.5
2,081 reviews
5 stars
750
4 stars
424
3 stars
372
2 stars
167
1 star
368

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Food Quality

Many customers reported receiving cold, undercooked, or incorrect food orders, leading to dissatisfaction.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including unclean tables and bathrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, particularly with drive-thru and delivery services.

Management

Some customers praised individual managers for their efforts, while others criticized overall management for poor staff performance.
  • RJ
    Rachel Jones
    Nov 9, 2025
    1.0
    Be careful. This location has roaches. A roach came from inside the freestyle drink machine.
  • BH
    Billie Hall
    Oct 31, 2025
    5.0
    Fast, friendly service! The beef of fresh but prices have gone way up in the last few years.
  • CN
    Carlie Napper
    Oct 18, 2025
    1.0
    They never confirm order for DoorDashers and my food is constantly missing every time !
  • TC
    Tameshia Copeland
    Oct 17, 2025
    1.0
    Literally sitting in the back on her phone. On the speaker she sound like the customers irritating her. She sound like she don’t wanna work! And literally don’t care that she’s on the phone . No greetings from the back or from window! Didn’t fill my cup up. No receipt, lazy unprofessional people
  • JB
    Jelly Bean
    Oct 9, 2025
    5.0
    Latesse is an amazing manager. I came in there Tuesday night and had a crazy experience. I ordered my normal five junior bacon Cheeseburger bags. They asked me to pull down to help with their drive-through so it doesn’t get messed up waiting on my five bags. So I pull down no problem. I love this Wendy’s location. They handed me a bag at about a five minute wait and they told me all of it was in one bag. Well, we recently bought a house in this neighborhood Once I get home and I start unloading the food, I only have three junior bacon cheeseburger bags. Highly upset because I was tired I had just got off work. Me and my husband did not enjoy a junior bacon cheeseburger bag that night. calling the manager They asked me to come back up there. I Didn’t return because I was tired. But the manager did tell me she put my name down in a book and that I could just return on another day. Well, that’s what I did. I came in today, Thursday, October 9 Letesse made sure I was taken care of and got fresh food. Her energy is great. She’s very positive and I will be returning.

Frequently Asked Questions About Wendy's

Is 2570 Candler Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.