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Tropical Smoothie Cafe

4.0
(185 reviews)

Business Details

4919 Flat Shoals Pkwy, Decatur, GA
30034, United States
(678) 691-2636
https://locations.tropicalsmoothiecafe.com/ga/decatur/4919-flat-shoals-pkwy

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4919 Flat Shoals Pkwy, Decatur, GA
30034, United States

Hours

Reviews

4.0
185 reviews
5 stars
118
4 stars
20
3 stars
12
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor handling of complaints.

Food Quality

There are numerous complaints about food quality, including missing items, incorrect orders, and unsanitary conditions, alongside positive remarks about specific menu items.

Cleanliness

The cleanliness of the location is frequently praised, although some reviews mention sanitation issues that need addressing.

Order Accuracy

Many customers express frustration with order accuracy, citing missing ingredients and inconsistencies in food preparation.

Atmosphere

The atmosphere is generally described as pleasant and inviting, contributing positively to the overall dining experience.
  • TD
    TM Deezol
    Jan 31, 2026
    3.0
    First time ordering from this location I got the chocolate covered strawberry smoothie with the all American wrap the smoothie was delicious but the wrap was a mess I received it cold and some items missing , I call the store talk to someone about it, now she did apologize and said I’ll receive an email about a refund for the wrap but I haven’t received anything, I would not recommend getting food from this location
  • IJ
    Iesha Jarrett
    Dec 10, 2025
    1.0
    So I placed a pick order at the wrong location on the tropical smoothie app by mistake on my app I have two locations saved as my favorites that one by house memorial drive and one by job Panola rd . I order the same thing everytime. Some how the app auto changed my location to this one . My order was placed at 8:07am when I tried to cancel it wouldn’t let me so i called like the app said to do at 8:09 am no answer. Then called again at 8:10am to let them I’m not going to able to pick up my food. Some young lady stated that she couldn’t cancel my order and didn’t explain another option. I explain to her that app changed the location on its own and that I will never be able to make it . I asked to speak to someone else she stated there is no one else to speak too . I need my order refund .
  • BB
    Blah Blah
    Nov 20, 2025
    5.0
    This was my very first time trying Tropical Smoothie Cafe and I'm in love Jibril took my order he was very professional and helpful helping me decide on which smoothie to get I got the Mango Monsoon it's freakin amazing! Their restroom was also very clean stocked with soap and paper towel so it was definitely very convenient the atmosphere is top tier along with the customer service! I will definitely be coming back and stopping at more TS Cafe's. Thanks so much!!
  • DA
    David Gershaw (August)
    Oct 9, 2025
    5.0
    Cleanest and brightest location I’ve ever seen. This is a gem. Staff is super professional and friendly. Orders are done perfectly correct every time. Looks like they may have a corporate visit today and they are on extra A+ mode.
  • OI
    Obi Ibeanusi
    Sep 27, 2025
    2.0
    Somethings is always missing.. wraps are dry. No consistency with orders. No sauce One day. Next day sauce smh

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 8:00 AM to 9:00 PM on Sundays.

Brand Certified Facts from Tropical Smoothie Cafe

Tropical Smoothie Cafe partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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