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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported issues with food quality, including unsanitary conditions, incorrect orders, and poorly prepared items.
Customer Service
Service quality varied significantly; while some staff were praised for friendliness, many reviews highlighted poor service, lack of acknowledgment, and unprofessional behavior.
Cleanliness
Multiple reviews pointed out cleanliness issues, particularly in food preparation areas and dining spaces.
Smoothie Consistency
Several customers noted inconsistency in smoothie quality, with complaints about watered-down drinks and improper blending.
Order Accuracy
There were numerous complaints about incorrect orders and the need for better communication with customers regarding modifications.
KR
Karis Robinson
Nov 8, 2025
5.0
Always friendly, cleanly and quick to complete order
AS
Alexsis (STAR)
Oct 12, 2025
5.0
Made a quick stop here after my pottery session and ordered my favorite wrap and smoothie. Everything was good no complaints.
KP
Kitkatimus Prime
Sep 5, 2025
2.0
I’m giving 2 stars because normally I order the açaí bowl and never have any problems. But this quesadilla barely has anything in it!
JW
Jada Wood
Aug 17, 2025
1.0
Oh my gosh…I don’t write reviews. But I just went into this location, a customer brings back his smoothie and asks for it to be remade. The worker takes his smoothie that he’s already been drinking and DUMPS IT INTO A BLENDER to re-blend it. You have go to be kidding me, that is SO unsanitary. I will not be back, I left immediately.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe in Decatur?
The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:30 PM.
What pickup options are available at Tropical Smoothie Cafe?
Tropical Smoothie Cafe offers in-store pickup and curbside pickup options.
Does Tropical Smoothie Cafe have a children’s menu?
Yes, the cafe offers a children's menu.
What payment methods does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Can I use the Tropical Smoothie app to order ahead or view the menu?
Yes, you can use the Tropical Smoothie app to view the menu and order ahead for delivery, curbside, or pickup.
What nearby restaurants are close to Tropical Smoothie Cafe in Decatur?
Nearby restaurants include Thai Express, MOD Pizza, Scoville Hot Chicken, Dunkin', City Barbeque, CAVA, Chick-fil-A, and First Watch - Decatur.
Are there grocery stores or markets near Tropical Smoothie Cafe where I can shop before or after my visit?
Yes, nearby grocery options include Sprouts Farmers Market and ALDI USA for your shopping needs.
What wellness or medical services are available near Tropical Smoothie Cafe?
Nearby wellness and medical services include The Joint Chiropractic, Massage Heights Decatur, North Decatur Dentistry, Banfield Pet Hospital, Dermatology Specialists of Atlanta, Onyx Imaging, Collective Bliss, and Regional Medical Group.