Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3644 Flat Shoals Road in Decatur. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including incorrect items, stale food, and missing ingredients.
Cleanliness and Maintenance
Several customers noted unsanitary conditions, including locked restrooms and reports of pests.
Staffing Issues
The location is often criticized for being short-staffed, leading to slow service and frustrated customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for exceptional service and noted that food was fresh and well-prepared on occasion.
BP
Ben Chrisman (Photographer)
2 days ago
5.0
We went in on New Year's Day, and the two member staff was amazingly nice and helpful with big smiles. Taco Bell is the only fast food we eat, and it's always on the road. This was my favorite location we've been to in the last couple of years.
MH
Micah Hairston
Dec 23, 2025
1.0
Be careful I got real low sick due to this place I ordered 2 burritos I get the same 2 everytime this time I got sick. Becareful there beef might harm you. I’m today recovering this was Saturday when I got sick.
AR
A R
Dec 15, 2025
1.0
The employees take their frustration out on the customer when they don’t have enough staff. It isn’t the customers fault that this location is constantly short-staffed. There is never anyone on the front registers and if you ask for help, the staff delivers attitude. I guess no regional/district managers oversee this place.
SW
Sarah Williams
Dec 14, 2025
2.0
The giant sign by the road says “Taco Bell Breakfast”. Thought I would treat myself because I never get the breakfast, but I ordered and they said they don’t serve breakfast?? I ordered something else and she told my total and took my card and silently handed me my card and then my food. I was the only person there and so was she. I told her to have a good day and she didn’t respond. Not a big deal, but I feel like that’s basic customer service.
DD
Diva Dawn
Dec 5, 2025
5.0
I want to give a huge thank you to this Taco Bell location for delivering exceptional service. I’ve been to many Taco Bells in different areas, including where I live in the Kennesaw/Acworth area, and the service here was on a completely different level. Something about this team truly stood out.
Even with the drive-thru line wrapped around the building, they moved quickly, stayed friendly, and kept everything running smoothly. My food came out fresh, hot, and perfectly prepared, and they made sure my bag had everything I needed before I left. The attention to detail was incredible.
I also called the store to get the location number so I could leave this review, and despite how busy they clearly were, someone still answered the phone right away and helped me with the information I needed.
This is the kind of service that deserves recognition. Thank you to the entire team for going above and beyond. I’m already recommending this location to everyone I know.
What are the operating hours for the Taco Bell at 3644 Flat Shoals Road in Decatur?
The Taco Bell is open Monday to Wednesday and Sunday from 9:00 AM to 4:00 AM, and Thursday to Saturday from 9:00 AM to 5:00 AM.
Does this Taco Bell location offer drive-through service?
Yes, this Taco Bell location has a drive-through open during the same hours as the restaurant.
Can I order ahead online from this Taco Bell?
Yes, you can order ahead online via their website or mobile app for pickup or delivery.
What payment methods are accepted at this Taco Bell?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What types of food and drinks does this Taco Bell serve?
This location serves tacos, burritos, specialties, combos, breakfast items, drinks and sweets, as well as sides.
Is this Taco Bell location family-friendly and does it have seating?
Yes, the restaurant welcomes families and children and has seating available for dine-in.
Are vegetarian options available at this Taco Bell?
Yes, vegetarian options are available at this restaurant.
Which nearby dental offices are close to this Taco Bell at 3644 Flat Shoals Road?
Nearby dental offices include Roberts Family Dental, Roberts Family Dental - Decatur, Dr. Khalil Daniel Cumberbatch, and Ace Orthodontics LLC, which you can visit before or after dining at Taco Bell.
What other dining options are near the Taco Bell on Flat Shoals Road?
Nearby dining options include Waffle King, Rockin Wings, and Dairy Queen, providing various choices if you want to explore other meals around Taco Bell.
Are there any nearby services related to health and wellness close to this Taco Bell?
Yes, nearby health and wellness services include Chiro-Time Clinics Decatur, Health Authority Clinic, The Weight Loss Clinic, and EOS The Medical Spa, which you may find convenient when visiting the area.