Taco Bell

3.3
1768 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3644 Flat Shoals Road in Decatur. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3644 Flat Shoals Road, Decatur, GA
30034, United States

Hours

Reviews

3.3
1,768 reviews
5 stars
558
4 stars
352
3 stars
265
2 stars
162
1 star
431

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

While some customers enjoyed fresh and hot food, many others complained about stale or incorrect items.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, including locked restrooms and sightings of pests.

Management Problems

Numerous customers expressed dissatisfaction with management, citing lack of oversight and poor handling of customer complaints.

Inconsistent Availability

Many customers noted that the location often runs out of menu items, leading to frustration and dissatisfaction.
  • AR
    A R
    1 day ago
    1.0
    The employees take their frustration out on the customer when they don’t have enough staff. It isn’t the customers fault that this location is constantly short-staffed. There is never anyone on the front registers and if you ask for help, the staff delivers attitude. I guess no regional/district managers oversee this place.
  • SW
    Sarah Williams
    2 days ago
    2.0
    The giant sign by the road says “Taco Bell Breakfast”. Thought I would treat myself because I never get the breakfast, but I ordered and they said they don’t serve breakfast?? I ordered something else and she told my total and took my card and silently handed me my card and then my food. I was the only person there and so was she. I told her to have a good day and she didn’t respond. Not a big deal, but I feel like that’s basic customer service.
  • DD
    Diva Dawn
    Dec 5, 2025
    5.0
    I want to give a huge thank you to this Taco Bell location for delivering exceptional service. I’ve been to many Taco Bells in different areas, including where I live in the Kennesaw/Acworth area, and the service here was on a completely different level. Something about this team truly stood out. Even with the drive-thru line wrapped around the building, they moved quickly, stayed friendly, and kept everything running smoothly. My food came out fresh, hot, and perfectly prepared, and they made sure my bag had everything I needed before I left. The attention to detail was incredible. I also called the store to get the location number so I could leave this review, and despite how busy they clearly were, someone still answered the phone right away and helped me with the information I needed. This is the kind of service that deserves recognition. Thank you to the entire team for going above and beyond. I’m already recommending this location to everyone I know.
  • LJ
    Lindsey Jones
    Nov 15, 2025
    1.0
    Rude
  • RL
    Robert L
    Oct 8, 2025
    3.0
    It's late, their open.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 3644 Flat Shoals Road in Decatur?

The Taco Bell is open Monday to Wednesday and Sunday from 9:00 AM to 4:00 AM, and Thursday to Saturday from 9:00 AM to 5:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through open during the same hours as the restaurant.