I recently visited the Taco Bell location, and unfortunately, my experience left me really disappointed.
When I arrived, the store itself was empty, and the drive-through only had one or two cars at most, so I expected a quick stop. There were no employees visible at the front counter, so I placed my order — just two hard tacos — using the kiosk. From there, things went downhill.
Despite how quiet it was, I ended up waiting nearly **20 minutes** for a very simple order. During that time, there was little to no communication from the staff. They were in the back preparing food, but there was no sense of urgency or acknowledgment that customers were waiting.
When I finally asked about my order, the response felt dismissive. One employee seemed to have an attitude, and another appeared completely indifferent. As a customer, you don’t expect perfection, but you do hope to feel like your time matters — and that just wasn’t the case here.
I try to be understanding because I know food service can be tough, but this visit felt like a clear lack of care for the customer experience. Unfortunately, based on this experience, I wouldn’t recommend this location.