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Subway

3.5
(222 reviews)

Business Details

(404) 549-9828
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Decatur Subway® Restaurant at 3910 Flat Shoals Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3910 Flat Shoals Parkway, Decatur, GA
30034, United States

Hours

Reviews

3.5
222 reviews
5 stars
102
4 stars
33
3 stars
16
2 stars
15
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for being friendly and helpful, while others are criticized for rudeness and poor communication.

Cleanliness

Several reviews highlight issues with cleanliness, particularly in the bathrooms and food preparation areas, with some customers reporting unsanitary conditions.

Order Accuracy

Many customers express frustration with incorrect orders and poor attention to special requests, indicating a lack of consistency in food preparation.

Management Issues

There are complaints about management and staffing, including early closing times, poor employee training, and overall disorganization.

Food Quality

While some customers enjoy the food, others report issues with freshness and portion sizes, particularly with sandwiches being made poorly or lacking ingredients.
  • JC
    Joie Clay
    Feb 14, 2026
    2.0
    The man taking ym order tried to get me to get a premaid sandwich. Then I had to tell him what i wanted 3 times. Then he telling me how much extra mayo he put on it but thats not what i asked for. He was just rude. I will never go back to this location.
  • AP
    Ariyah Nalyn Phommaly
    Nov 11, 2025
    5.0
    The staff is friendly and will make some bomb sandwiches. If you'd like more of something just ask . They will definitely hook up your sandwiches :) fast and affordable food
  • HR
    Horace Reid
    Oct 29, 2025
    1.0
    I feel so bad for people who eat here. Went to the bathroom here, the bathroom was so bad I didn't even flush.
  • CC
    C C
    Oct 8, 2025
    2.0
    there was knats flying around the drink fountain...
  • NS
    Nicole Sales
    Sep 22, 2025
    1.0
    We came to this location on Sunday around 830pm the open sign was still ON and they already had the doors locked. Closing time is 9pm on Sunday we were confused, the two males looked at us and walked to the back. Smh

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3910 Flat Shoals Parkway, Suite 101, Dekalb, Decatur, GA 30034, in the Flat Shoals Crossing area.

What are the opening hours for the Subway at Flat Shoals Parkway?

This Subway is open every day from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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