Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Decatur Subway® Restaurant at 3910 Flat Shoals Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
217 reviews
5 stars
99
4 stars
33
3 stars
15
2 stars
14
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised friendly staff, particularly a worker named Tony, while others reported rude and unprofessional behavior.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and food preparation areas, with some customers reporting unsanitary conditions.
Food Quality
Customers expressed dissatisfaction with food quality, including stale bread, insufficient toppings, and poor sandwich assembly, while a few praised the freshness of their meals.
Operational Issues
Multiple reviews mentioned problems with store hours, including early closures and staff ignoring customers, leading to confusion and frustration.
Management
There are complaints about management and staffing, with some customers noting a lack of leadership and poor employee training affecting service quality.
- APAriyah Nalyn PhommalyNov 11, 20255.0The staff is friendly and will make some bomb sandwiches. If you'd like more of something just ask . They will definitely hook up your sandwiches :) fast and affordable food
- HRHorace ReidOct 29, 20251.0I feel so bad for people who eat here. Went to the bathroom here, the bathroom was so bad I didn't even flush.
- CCC COct 8, 20252.0there was knats flying around the drink fountain...
- NSNicole SalesSep 22, 20251.0We came to this location on Sunday around 830pm the open sign was still ON and they already had the doors locked. Closing time is 9pm on Sunday we were confused, the two males looked at us and walked to the back. Smh
- BCBenjamin CzarnySep 20, 20252.0These folks are seemingly incapable of assembling a sandwich if you order ahead, despite perfectly legible receipts. 0/3 now. It also doesn’t seem to matter that your food was already paid for, if someone else gets in line 10 minutes after your order was supposed to be ready they’re the priority, you will sit and wait.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 3910 Flat Shoals Parkway, Suite 101, Dekalb, Decatur, GA 30034, in the Flat Shoals Crossing area.
What are the opening hours for the Subway at Flat Shoals Parkway?
This Subway is open every day from 9:00 AM to 10:00 PM.
Does this Subway offer delivery and pickup services?
Yes, the Subway at Flat Shoals Crossing offers delivery and curbside pickup services, plus in-restaurant dining.
What types of meals are served at this Subway location?
They serve breakfast, lunch, and dinner.
Can I order Subway online or through an app?
Yes, you can order easily online or through the app via their order URL.
Does the Subway at Flat Shoals Crossing provide catering services?
Yes, catering services are available to meet your event needs.
What kinds of fresh ingredients does Subway offer?
Subway offers fresh cut vegetables, protein choices, and fresh-baked bread along with their sandwiches, wraps, and salads.
What nearby financial services are available close to Subway at Flat Shoals Crossing?
World Finance, providing installment loans and other financial services, is nearby and can be useful if you need financial assistance before or after your meal.
Are there other dining options near Subway at Flat Shoals Crossing?
Yes, nearby dining options include China One for Chinese cuisine and Sonic Drive-In for American fast food, both great alternatives to try alongside your visit.
What other services can I find near Subway at Flat Shoals Crossing for personal care and shopping?
Nearby, you can visit Angel Nails Salon for beauty services, Opulence Hair Studio for hair styling, and Nasus for clothing shopping, making it convenient to combine multiple errands with your Subway visit.