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Subway

3.1
(186 reviews)

Business Details

(770) 981-8099
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Decatur Subway® Restaurant at 4920 Flat Shoals Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4920 Flat Shoals Pkwy, Decatur, GA
30034, United States

Hours

Reviews

3.1
186 reviews
5 stars
62
4 stars
29
3 stars
19
2 stars
13
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees while many others report rude and unprofessional behavior from staff.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor food quality.

Cleanliness and Food Quality

There are significant concerns about cleanliness and food freshness, with reports of stale bread and unsanitary conditions.

Service Speed

Many reviews mention slow service and long wait times, often exacerbated by low staffing levels.

Inventory Issues

Customers frequently noted that the location was out of various menu items, leading to dissatisfaction.
  • JC
    Joie Clay
    Dec 17, 2025
    5.0
    Always good.
  • CR
    College Girls Rock
    Nov 9, 2025
    1.0
    Their customer service is good but I received the wrong bread for my sandwich and it was mostly bread .
  • MD
    meka dunkley
    Oct 4, 2025
    1.0
    Advertised hours is not accurate
  • DJ
    Deonna Jones
    Sep 24, 2025
    1.0
    Sorry as all get out. You all open at 8AM! Why am I waiting until 9:30? Because your employees don’t know how to get to work on time? Pathetic.

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Certified March 01, 2026Yext Knowledge Graph
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