Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Decatur Subway® Restaurant at 2414 Wesley Chapel Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported poor service, including rude staff, incorrect orders, and unprofessional behavior.
Cleanliness
Some reviews noted that the restaurant was clean, but others mentioned unsanitary conditions and old food.
Operational Problems
Customers frequently experienced issues with the store closing early, incorrect hours posted, and unavailability of menu items.
Food Quality
While some customers enjoyed fresh and well-made sandwiches, others reported receiving old or improperly prepared food.
Customer Experience
There were mixed reviews on customer service, with some praising friendly staff while others highlighted negative interactions.
SW
Sandi Williams
Feb 10, 2026
2.0
My tuna sandwich was more like a veggie delite with a smear of tuna. Don't trust a mobile order. You have to stand over them to make sure they don't skimp on your meat/protein.
DB
Detravious Britton
Jan 17, 2026
1.0
Ok I come here often very often im overcharged so started ordering online and watching my food be made the staff is extremely dismissive and rude they never have cheddar cheese sause restaurant it always clean just my sandwiches are always made wrong on purpose I dont like confrontation so I never confront them but I think we need to be able to reach corporate because this goes unchecked I order several times a week
JH
Jocelyn Hyman
May 5, 2019
1.0
Only two people working the evening I went. Store full of customers. One of the workers didn't have on a hat or hair net. He had long hair. He seemed out of it also. Not a good experience. The young lady working was holding it down. Thank God she was there.
LR
Lavell Riley
Mar 6, 2019
1.0
Don't care for subways. They advertised a healthy portion on sandwich. Then when i go get one it's thin, very thin..
EA
EyeLuv ATLANTA
Feb 13, 2018
1.0
Customer service is not good here the guy could not hear what I was telling him to put on my sandwich because he had head phones in one ear while preparing my sandwich and on top of that when I walked in they looked at me like why are u here can’t u see that we don’t feel like working today sadddddddddddd