At Papa Johns Pizza in Decatur, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Decatur pizza for any occasion. Call us for pizza delivery in Decatur or stop by 3653 Flakes Mill Rd for carryout to order the best pizza in Decatur, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Inconsistent food quality was reported, with issues such as undercooked pizzas, incorrect orders, and missing toppings.
Order Accuracy
Many customers experienced problems with order accuracy, including receiving the wrong items or incomplete orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including staff not wearing gloves and overall cleanliness concerns.
Staff Attitude
Mixed feedback on staff attitude, with some customers praising individual employees while others reported negative experiences with management and team members.
AB
Alethia Brown
3 days ago
1.0
Cashier was rude! She Don’t greet you! 2/28/26 2:30
DL
Daria Lewis
Feb 7, 2026
1.0
Just came by to order a pizza real quick while waiting in line the Black girl at the counter with Long Eyelashes WAS EXTREMELY NASTY AND RUDE TO A LADY THAT WAS PICKING UP A DOOR DASH ORDER.. SHE TOLD THE LADY THAT SHE DIDNT HAVE TO EVER COME BACK AGAIN IF SHE DIDNT LIKE THE WAY SHE RAN THE FRONT OF THE HOUSE! The lady Was not rude at all she waa just trying to pick up her order… I wish I had gotten the young ladys name that was rude but I was So Shocked by her NASTY ATTITUDE That I just left.. I HAVE WORKED IN THE SERVICE INDUSTRY FOR YEARS AND NO ONE SHOULD EVER BE TALKED TO LIKE THAT AS A GUEST. To be fair people do get on your nerves in this industry but the lady that was trying go get her food said or did Absolutely NOTHING TO WARRANT THAT TYPE OF BEHAVIOR FROM A WORKER…. IT WAS DISRESPECTFUL AND DISGUSTING!!!! YOU GUYS SHOULD BE CAREFUL OF WHO YOU HIRE BECAUSE SOMEONE COULD GET HURT BEHIND THAT GIRLS RUDENESS SHE SHOULD BE REMOVED FROM YOUR COMPANY IMMEDIATELY ITS A VERY BAD LOOK…. I never got to order because I Was So Embarrassed for the guest and Disgusted again by her rudeness…. I WILL NEVER COME BACK AGAIN NO ONE SHOULD BE TALKED TO LIKE THAT ESPECIALLY SOMEONE SPENDING THEIR MONEY WITH YOUR COMPANY 🤦🏾♀️🤦🏾♀️🤦🏾♀️🤦🏾♀️🤦🏾♀️😡😡😡😡
PP
Patrice Prayer
Dec 11, 2025
4.0
Always my go to for my kids when I don't cook... They love it and can eat it daily, if it was left up to them
SS
Samuel Sánchez
Nov 15, 2025
1.0
Today, Saturday, November 15, to be exact, they have a shitty staff who don't know how to serve the public and besides they are not wearing gloves to handle the pizza preparation
In addition to this, the absurdity that I pay for two pizzas a total of $44
CE
Cashmere Ewen
Oct 6, 2025
2.0
Paid 19.99 for a large stuff crust pizzia for it to come and look like slop