At Papa Johns Pizza in Decatur, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Decatur pizza for any occasion. Call us for pizza delivery in Decatur or stop by 1065 Columbia Drive for carryout to order the best pizza in Decatur, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and long wait times for assistance.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor quality of food received.
Food Quality
While some customers praised the taste and freshness of the pizza, others complained about cold, poorly made, or burnt food.
Staffing Issues
Several reviews mentioned being short-staffed, leading to delays and poor service experiences.
Positive Experiences
Despite the negative feedback, some customers noted positive interactions with staff and satisfactory food quality during their visits.
AR
Annie Rogers
Jan 31, 2026
1.0
Poor customer service and poor management. They will never get my business again.
DF
Defense First
Jan 30, 2026
5.0
Very nice young dude there we talked about his height being 6'5 and how he viewed the world very nice guy and the pizza was fresh makes me want to go back to Papa John's again like I used to all the time
KH
Kevin Harrison
Jan 24, 2026
1.0
Store manager left pizza dough outside on ground while came back to to take orders. Asked for a refund and he refused to give us our money back, was told to take the pizza or leave
CS
Chantelle S
Jan 10, 2026
2.0
Ordered online 30 mins before I hoped it would be ready got to the place after me order was supposed to be ready but order hadn’t even been started. This use to be my favorite location but I think it needs more workers.
TB
Tahjionte Bethea
Jan 7, 2026
1.0
Ok so I was out of town and I ordered a delivery for my daughter and mother; my order never arrived and they also use door dash for delivery so they have no way of sending proof that they delivered your food too you; they refused to let me refund I had to call multiple times and finally was told to call corporate; it was a hassle and they aren’t reliable for delivery orders