At Papa Johns Pizza in Decatur, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Decatur pizza for any occasion. Call us for pizza delivery in Decatur or stop by 1065 Columbia Drive for carryout to order the best pizza in Decatur, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and unhelpful responses to complaints.
Food Quality
Mixed feedback on food quality; while some customers enjoyed the pizza, others reported issues with incorrect orders, cold food, and unsanitary conditions.
Order Accuracy
Several customers experienced problems with order accuracy, including missing items, wrong toppings, and poorly prepared food.
Timeliness
Delivery and pickup times were frequently criticized, with many customers reporting long waits and delays.
Staff Behavior
Staff behavior was often described as unprofessional, with complaints about employees' attire and hygiene practices.
CS
Chantelle S
2 days ago
2.0
Ordered online 30 mins before I hoped it would be ready got to the place after me order was supposed to be ready but order hadn’t even been started. This use to be my favorite location but I think it needs more workers.
TB
Tahjionte Bethea
5 days ago
1.0
Ok so I was out of town and I ordered a delivery for my daughter and mother; my order never arrived and they also use door dash for delivery so they have no way of sending proof that they delivered your food too you; they refused to let me refund I had to call multiple times and finally was told to call corporate; it was a hassle and they aren’t reliable for delivery orders
AF
Ashlyn Foster
Jan 3, 2026
1.0
If I could give 0 stars I would. I ordered my pizza online. It was just thrown together and not what I asked for. I brought it to their attention. The manager or whoever was on duty said that they REFUSED to give me a refund for the pizza I no longer wanted. He said “they did nothing wrong. It wasn’t their fault”. Didn’t even try to fix the problem or create any solutions for the issue. HOW ARE YOU GOING TO REFUSE TO REFUND ME MY MONEY BUT EXPECT ME TO ORDER ANOTHER PIZZA ONLINE “ if I wanted it fixed”. Couldn’t provide me the correct corporate number and name of the manager/supervisor.
AW
Ahmad Walker
Dec 27, 2025
4.0
I visited this location on 11-26-2025. I ordered a order of cheese sticks 10 inch and a order of garlic parmesan wings with blue cheese. The order was cooked to order. The food was good. I would have liked the cheese sticks to be more hotter like cheese pull or something. Wings were definitely delicious wet and on point. Pull up if you are in the area worth the trip.
YP
Y Primrose
Dec 21, 2025
1.0
Food used to be good as for unhealthy delivery a couple times a year. But this is my final straw with these restaurants. They need to stop giving us subpar food. If the pizza looks burnt (see pics) or even undercooked, and if the wings don't have any sauce (just enough to be soaked up), FIX IT before sending to the customer. Papa John's knew to order wasn't right because they sent any apology email at the exact time it was delivered. 50% off the next order is nothing when you just spent almost $40. This is why I cook majority of our meals. There is no place to get delivery from for an extremely tired overworked single mother that's also caring for a sick parent. Called the mtg for a heads up about the complaint I filed, the Dasher that snatched a phone out of my child's hand, and they need to check the over temp's since they are burning food tonight and purposely sending it to customers.
What are the delivery hours for Papa Johns Pizza in Decatur, GA?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.
What are the takeout hours at Papa Johns Pizza in Decatur?
Takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:45 PM, and on Friday and Saturday from 10:00 AM to 12:45 AM.
Is Papa Johns Pizza open on Christmas Day?
No, Papa Johns Pizza in Decatur is closed on December 25th.
What types of products does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza offer no-contact delivery service?
Yes, they provide no-contact delivery to ensure your safety.
Can I order Papa Johns Pizza online for delivery or carryout?
Yes, you can order online for delivery or carryout via their website or app.
Where is Papa Johns Pizza located in Decatur, GA?
It is located at 1065 Columbia Drive, Decatur, GA 30030.
What nearby beauty salons are close to Papa Johns Pizza in Decatur?
Silk Haircare and Design Studio, Pearl Salon Suites, Brii'Shears, Aprilastyles, Nappie Twists, Salon Aletha Joyce LLC, T'Therapeutiks, and JJ's Barber & Beauty are nearby beauty salons, great for a hair or spa visit before or after your meal.
What food and dining options are near Papa Johns Pizza?
Nearby dining options include another Papa John's Pizza location and Wings Mania, a chicken restaurant and bar, offering variety if you're exploring local flavors after your visit.
Are there any nearby services or shops close to Papa Johns Pizza?
Yes, nearby services include T's Fresh Meat & Grocery for convenient shopping, Max Phone for mobile phone services, and pawn shops like Cash America Pawn and CAP.