Papa Johns Pizza

2.8
561 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Decatur, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Decatur pizza for any occasion. Call us for pizza delivery in Decatur or stop by 1065 Columbia Drive for carryout to order the best pizza in Decatur, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1065 Columbia Drive, Decatur, GA
30030, United States

Hours

Reviews

2.8
561 reviews
5 stars
167
4 stars
67
3 stars
51
2 stars
31
1 star
245

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the pizza for being delicious and fresh, there were several complaints about incorrect orders and cold food.

Customer Service

Customer service experiences varied widely; some praised the staff for being friendly and helpful, while others reported rudeness and poor handling of complaints.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect toppings.

Timeliness

There were mixed reviews regarding order timeliness, with some customers receiving their orders promptly while others experienced significant delays.

Cleanliness

Several customers expressed concerns about the cleanliness of the store and food preparation practices.
  • LF
    Lori Flowers
    Nov 9, 2025
    1.0
    I am not even sure how to address this review but essentially I am beyond disappointed. We ordered pizza ahead of time online for a delivery. The delivery time came and no sign of pizza. I called and spoke to someone. She didn’t seem to know about the order but shared that “it’s in the system”. It’s in the system but it was scheduled to be delivered at that same time. I asked her how long it would take and she didn’t know. I said, soooo 15 mins? She said yes. 15 mins came and went….we have 20 hungry people now waiting. We called again….of course no one knows where it is. At this point we said to cancel the order. They said that they could not cancel until the delivery driver gets to us and then we could cancel. What?!? So now we have to wait till this driver comes?? They put us on hold again as we asked to speak to a manager and as I type this I’m still on hold and it’s been 41 mins. We drive to the location while still on hold to address this. Here’s my sincere feedback. We know things happen. If there is a 12:30pm delivery, it doesn’t happen, we ask to speak to a manager and you’re just gonna keep us on hold (it’s now been 44 mins and my husband is inside talking to them) that’s just bad business. It’s unfortunate that whoever is the manager or owner would let this type of behavior happen. As a former pizza franchise owner we would never handle our business like this. I would recommend that you NEVER GO HERE! I repeat, DO NOT DO IT!!!!!!!!
  • PJ
    Preston Jennings
    Oct 25, 2025
    5.0
    Quality employees and quality food. Quick on time orders.
  • KP
    Katie P
    Oct 24, 2025
    5.0
    Ordered 15 pizzas for a work event. All pizzas were made accurately per order, on time, and hot/fresh upon pick up. The guys inside did a great job! Quick and easy in and out service as well. Would recommend!
  • MS
    M.D. Summers
    Oct 11, 2025
    4.0
    The staff is great
  • ZM
    Zeeshan Majid
    Oct 7, 2025
    1.0
    Unless you want to wait an hour for crappy pizza, I'd avoid this place

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Decatur, GA?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

What are the takeout hours at Papa Johns Pizza in Decatur?

Takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:45 PM, and on Friday and Saturday from 10:00 AM to 12:45 AM.