Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,648 reviews
5 stars
513
4 stars
286
3 stars
253
2 stars
133
1 star
463
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported inconsistent food quality, with many receiving cold or incorrect items, while some praised the food when it was fresh.
Staff Professionalism
Several reviews noted a lack of professionalism among staff, including inappropriate behavior and poor training.
Operational Issues
Frequent complaints about the drive-thru being slow, incorrect hours of operation, and issues with mobile orders were common.
Cleanliness
Some customers mentioned cleanliness issues within the restaurant, including dirty bathrooms and unsanitary conditions.
- SSShay1 day ago1.0Horrible service inside two mornings in a row! Myself and other customers stood at the counter for 10 minutes and no one acknowledged us. There were at least 5 ladies standing there at the front talking and seen us and didn't say anything. When I finally said something I got attitude. The next day pretty much the same thing. More customers including myself stood at the counter for almost 10 minutes. We finally had to say something by asking who's the manager. And the person that we asked at the front back facing us, that was bagging was the manager. She was standing there the whole time watching her phone and bagged food. We got attitude like we were bothering them when we asked for help. These young girls have poor customer service!!
- DSDeborah ScottNov 9, 20251.0I ordered Breakfast at 9:55 at the drive thru did not receive the order until 10:35 once I inquired about the breakfast they came out got my receipt brought me back my breakfast and offer me a apple pie for my inconvenience. The mail was okay did not eat it wasn't ready for it some kind of way things got missed understood when I was asked to pull over and wait for my breakfast I waited patiently too much for what I receive for an order at a drive-thru fast food restaurant never been inside don't plan on going down again no time soon and I used to be a big fan of McDonald's on a scale of 0 to 5 5 in the highest they receiver zero goodbye
- DRDevinity RobertsNov 7, 20255.0Staff was awesome, efficient pace, and atmosphere was not what people expect from the viral videos from outside. Clean intriguing conversation from the local regulars.
- AJAleysia JNov 6, 20251.0This is the worse place. And the customer service sucks. They have a ton of complaints to corporate and for some reason this place is still open. I have the manager and you can tell he can’t control those employees any better than corporate. David/manager
- MMMarc MillsOct 30, 20251.0Don’t try and order delivery from this location in particular with the official McDonald’s app. They instantly cancel and do not follow procedure for refunding. This has happened multiple times at this location, doesn’t ever happen anywhere else 🤷🏻♂️
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2379 Wesley Chapel Road in Decatur, GA?
The McDonald's location at 2379 Wesley Chapel Road is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru services and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open from 6:00 AM to 11:00 PM on weekdays and Sundays, and extended to 1:00 AM on Fridays and Saturdays.
What delivery options are available at this McDonald's location?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food online for pickup or delivery?
You can order online via their delivery website or use the McDonald's app available on iOS and Android platforms.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at McDonald's official website menu page.
What nearby fast food options are available around McDonald's on Wesley Chapel Road?
Nearby fast food options include Hardee's, J Buffalo Wings, Little Caesars Pizza, Checkers, and Rally's, providing variety if you want alternatives or companions meals.
Are there nearby transit or convenience stores that can help when visiting McDonald's at 2379 Wesley Chapel Road?
Nearby convenience and retail options include Kroger supermarket, Metro by T-Mobile, Cricket Wireless, and Rent-A-Center which can be convenient stops for errands along with your visit to McDonald's.
Which nearby beauty and personal care services can I visit around McDonald's at Wesley Chapel Road?
You can visit nearby places like Prime Time Barber Shop, Rio Body Wax Decatur, Nailtrap nail salon, Hair Effects, and Soft Touch Hair Studio for various beauty and grooming needs.