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McDonald's

3.0
(2092 reviews)
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Business Details

2636 Wesley Chapel Road, Decatur, GA
30034, United States
(404) 284-5309
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
2636 Wesley Chapel Road, Decatur, GA
30034, United States

Hours

Reviews

3.0
2,092 reviews
5 stars
538
4 stars
366
3 stars
332
2 stars
240
1 star
616

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and presentation.

Operational Problems

Customers frequently noted that the location was not open 24 hours as advertised, and there were issues with the ordering system.

Management Concerns

Several reviews highlighted poor management and lack of accountability, with calls for better oversight and training.
  • JA
    Jay Adams
    Jan 14, 2026
    1.0
    No ketchup no utensils no sauce nothing and my staff orders from here a few times in the past 2 weeks and horrible attention to detail .. need better safe and surely a new manager this is horrible service for the amount we spend …
  • IW
    Iennal Wang
    Nov 6, 2025
    1.0
    The place is permanently closed!!!
  • JM
    Jayquan McNeil
    Nov 2, 2025
    1.0
    This place has been closed for years. Why do they still have it as open.. smdh
  • KT
    Kendell Todd
    Oct 7, 2025
    3.0
    The fries was cold
  • KG
    Kimberly Glass-Woods
    Dec 24, 2019
    1.0
    No stars would’ve been my choice! This is by far the worst McDonald’s I have ever been too. I have been sitting in this line for 15 minutes to get breakfast and there is literally one car in front of me and NO cars in the parking lot! WTH ! I do not recommend this location. I will not be back here
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