McDonald's

3.3
1799 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2077 N Decatur Rd, Decatur, GA
30033, United States

Hours

Reviews

3.3
1,799 reviews
5 stars
624
4 stars
313
3 stars
317
2 stars
142
1 star
403

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and incorrect orders, particularly during night shifts, leading to frustration and dissatisfaction.

Staff Attitude

Feedback highlighted a mix of positive and negative staff interactions, with some employees praised for their friendliness while others were criticized for rudeness and poor customer service.

Food Quality

While some customers enjoyed fresh and hot food, others experienced issues with cold or incorrectly prepared items, impacting their overall satisfaction.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
  • JW
    Jeremy Welch
    Dec 30, 2025
    1.0
    They always get my order wrong. I’ve not ever had a pleasant experience, sorry. In the food industry, don’t leave reviews like this unless warranted.
  • CZ
    Courtney Zee
    Dec 20, 2025
    4.0
    The hash browns were a little greasy. I only went here because it was close to work and convenient.
  • DF
    Damarli Foster
    Dec 9, 2025
    1.0
    I waited 20 minutes just to get my order, they got no orange juice even thou he took my order and said they got orange juice, he got an attitude, the lady got no idea what’s she’s doing this my first time at this location and it will be my last. VERY BAD CUSTOMER SERVICE 12/9/2025~ At 6:54am
  • BA
    beca’s corner ASMR
    Dec 4, 2025
    1.0
    just an absolute no for me . never coming to this location. waited in line for 40 minutes, had to get my order taken at the window while everyone else ordered at the intercom . the food was cold and the fries were overly salted , huge disappointment, this was a pregnancy craving so that’s probably why i’m even more upset but overall terrible experience .
  • SS
    samsoltin
    Dec 4, 2025
    1.0
    Fine for day shift. Always nightmare during the night. I really appreciate the day shift leader who is friendly and considerate, and he is the only reason I would still go to this McDonald's. Every visit after sunset there was a terrible mistake. I had gave it five chances and there's ALWAYS some kind of yelling, skipped orders or drama happening.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on N Decatur Rd?

McDonald's located at 2077 N Decatur Rd, Decatur, GA is open 24 hours every day of the week.

Does the McDonald's at 2077 N Decatur Rd offer delivery services?

Yes, this McDonald's offers delivery with options including same-day and no-contact delivery.