Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned cold or poorly prepared food, including raw burgers and hard pancakes.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, including dirty areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and positive interactions.
SS
Shanee Sterling
Nov 15, 2025
1.0
They gave me a McDouble with only mustard on it and the sweet tea had no sugar! McDonald workers can’t do nothing right!!
I2
It’s me 24
Nov 15, 2025
1.0
When is this place gonna get its life together? The people here are sorry as hell they take forever to get your order right waste your time and then you just set in the line for no reason. I just left the place. I sat in line for 15 minutes the drive-through was not moving barely I get all the way to the line use my code and they wanna tell me breakfast is not Being served anymore even though breakfast was over 15 to 20 minutes prior to be showing up just a waste of energy all these people here need to find a new job at 2.9 rating. Here is crazy and they don’t even care as some kind of dignity with your job. Your people piss me off.
PG
Portia G
Nov 15, 2025
1.0
I’ve been coming to this McDonald’s for a min and EVERY SINGLE TIME MY ORDER IS WRONG! They are slow and have ppl in the back that cannot fulfill the orders properly
NL
Niegel Ligon
Nov 13, 2025
2.0
My name is Niegel( the woman whom took my order ask my name) I got off work thinking this about this McDonald's I frequent. I asked for two Big Macs, Two large fries and a small Dr. Pepper, I asked could I have it cooked to order, I'll wait. Well, I waited and when I started eating the fries, they were cold, felt like I was chewing on rubber bands, that killed my whole mood, 20.00 dollars wasted. Big Macs were warm as well. I had not eaten all day, hoping this would be good, but it was not. Thank you!!👀👀
JJ
Jump
Nov 8, 2025
1.0
Both candler rd locations in Decatur ga are terrible. If I want McDonalds I have to drive 25 minutes away do to fact all the ones in Decatur has terrible service with a 45 minute wait time.
What are the regular operating hours for McDonald's at 2020 Candler Road, Decatur, GA?
McDonald's is open daily from 6:00 AM to 11:00 PM, except Friday and Saturday when it opens at 7:00 AM and closes at 10:00 PM.
What are the McDonald's drive-thru hours at this location?
The drive-thru operates from 6:00 AM to 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.
Can I get delivery from McDonald's at this location?
Yes, McDonald's offers delivery daily from 7:00 AM to 10:45 PM with options for same-day and no-contact delivery.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at 2020 Candler Road offer mobile ordering and curbside pickup?
Yes, the location supports curbside pickup, mobile ordering, McDelivery, and offers WiFi for customers.
Is there a way to earn rewards when ordering from this McDonald's?
Yes, customers can earn points for free food by joining the MyMcDonald's Rewards program.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store via provided links.
What nearby places can I visit after dining at McDonald's on Candler Road?
Nearby you can visit Elegancer Barber Shop for grooming, Keppner Boxing and Fitness for a workout, or the Scott Candler Library for some quiet reading time.
Are there other dining options close to McDonald's at 2020 Candler Road?
Yes, nearby you can find Golden Krust for Caribbean cuisine, China Express for Chinese dishes, and ATL Best Seafood for fresh seafood.
What stores and services are available near McDonald's on Candler Road that might be useful during your visit?
Nearby shopping includes Citi Trends clothing store, Family Dollar discount store, and Metro by T-Mobile for mobile needs. For health and beauty, there are several salons like Salon Meek and Candler Nails, as well as Rite Care Pharmacy and Walgreens.