McDonald's

2.9
2790 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2020 Candler Road, Decatur, GA
30032, United States

Hours

Reviews

2.9
2,790 reviews
5 stars
716
4 stars
378
3 stars
447
2 stars
294
1 star
955

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold or poorly prepared food, including raw burgers and hard pancakes.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty areas and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and positive interactions.
  • SS
    Shanee Sterling
    Nov 15, 2025
    1.0
    They gave me a McDouble with only mustard on it and the sweet tea had no sugar! McDonald workers can’t do nothing right!!
  • I2
    It’s me 24
    Nov 15, 2025
    1.0
    When is this place gonna get its life together? The people here are sorry as hell they take forever to get your order right waste your time and then you just set in the line for no reason. I just left the place. I sat in line for 15 minutes the drive-through was not moving barely I get all the way to the line use my code and they wanna tell me breakfast is not Being served anymore even though breakfast was over 15 to 20 minutes prior to be showing up just a waste of energy all these people here need to find a new job at 2.9 rating. Here is crazy and they don’t even care as some kind of dignity with your job. Your people piss me off.
  • PG
    Portia G
    Nov 15, 2025
    1.0
    I’ve been coming to this McDonald’s for a min and EVERY SINGLE TIME MY ORDER IS WRONG! They are slow and have ppl in the back that cannot fulfill the orders properly
  • NL
    Niegel Ligon
    Nov 13, 2025
    2.0
    My name is Niegel( the woman whom took my order ask my name) I got off work thinking this about this McDonald's I frequent. I asked for two Big Macs, Two large fries and a small Dr. Pepper, I asked could I have it cooked to order, I'll wait. Well, I waited and when I started eating the fries, they were cold, felt like I was chewing on rubber bands, that killed my whole mood, 20.00 dollars wasted. Big Macs were warm as well. I had not eaten all day, hoping this would be good, but it was not. Thank you!!👀👀
  • JJ
    Jump
    Nov 8, 2025
    1.0
    Both candler rd locations in Decatur ga are terrible. If I want McDonalds I have to drive 25 minutes away do to fact all the ones in Decatur has terrible service with a 45 minute wait time.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2020 Candler Road, Decatur, GA?

McDonald's is open daily from 6:00 AM to 11:00 PM, except Friday and Saturday when it opens at 7:00 AM and closes at 10:00 PM.

What are the McDonald's drive-thru hours at this location?

The drive-thru operates from 6:00 AM to 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.