Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
2,807 reviews
5 stars
721
4 stars
382
3 stars
448
2 stars
294
1 star
962
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Order Accuracy
Many reviews highlighted consistent issues with order accuracy, with customers frequently receiving the wrong items or missing items.
Cleanliness
Several customers noted that the restaurant was dirty and in need of cleaning, raising concerns about hygiene.
Management Issues
Feedback indicated a lack of effective management, with reports of unprofessional behavior among staff and inadequate customer service training.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items and poorly prepared meals.
- JLJordan Lawrence3 days ago1.0Team members arguing inside causing a wait for over 25 min+ AFTER taking my money, I’m not wasting my life just to waste more of it eating this trash any way
- ABAniijia BurstonDec 27, 20251.0Today makes the second time that this particular location mess things up. I'm a rewards member and get McDonald's more than often for my 6 year old. I came last week on my lunch break ordering a double quarter pounder meal. It was messed up missing a patty. For the price they should make accuracy as urgency. Today. Ordered my daughter happy meal with extra fries and they always miss something in your order all while asking for a survey. I'm big on giving good reviews and surveys, but this time NO. this is an ongoing issue at this location and I'll not be returning!
- TBTyeshia BallDec 22, 20251.0I really gotta stop eating here…it’s across the street from my job smh and the customer service doesn’t exist. Usually no one on the frontline.
- APAmaya PencielDec 19, 20251.0Went there 12/12 around 6:53 pm order 3 5 dollars meal to over 30 minutes to get my order. Went into the store ask about my order and they was playing around like it was an outdoor playground. I ask for a manager and he looks me right in the face like I wasn't asking for him ( Charles, I think his name was.) He spoke up after I said I was going to call corp. Office. He then offered me free food which I declined. They don't have enough food in that store to make up for bad customer service. I will never go there again
- AAAubreyDec 12, 20251.0I ask the lady who gave me my food could I get my cup she said I wasn’t charged for one instead of just looking at the receipt that was clearly taped to the bag. S Coke. I would not recommend this store if you want to have a good day. All the points and all the rewards on the mobile app don’t make up for the messed up day you will have going to this McDonald.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2020 Candler Road, Decatur, GA?
McDonald's is open daily from 6:00 AM to 11:00 PM, except Friday and Saturday when it opens at 7:00 AM and closes at 10:00 PM.
What are the McDonald's drive-thru hours at this location?
The drive-thru operates from 6:00 AM to 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.
Can I get delivery from McDonald's at this location?
Yes, McDonald's offers delivery daily from 7:00 AM to 10:45 PM with options for same-day and no-contact delivery.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at 2020 Candler Road offer mobile ordering and curbside pickup?
Yes, the location supports curbside pickup, mobile ordering, McDelivery, and offers WiFi for customers.
Is there a way to earn rewards when ordering from this McDonald's?
Yes, customers can earn points for free food by joining the MyMcDonald's Rewards program.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store via provided links.
What nearby places can I visit after dining at McDonald's on Candler Road?
Nearby you can visit Elegancer Barber Shop for grooming, Keppner Boxing and Fitness for a workout, or the Scott Candler Library for some quiet reading time.
Are there other dining options close to McDonald's at 2020 Candler Road?
Yes, nearby you can find Golden Krust for Caribbean cuisine, China Express for Chinese dishes, and ATL Best Seafood for fresh seafood.
What stores and services are available near McDonald's on Candler Road that might be useful during your visit?
Nearby shopping includes Citi Trends clothing store, Family Dollar discount store, and Metro by T-Mobile for mobile needs. For health and beauty, there are several salons like Salon Meek and Candler Nails, as well as Rite Care Pharmacy and Walgreens.