Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Decatur, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
835 reviews
5 stars
449
4 stars
175
3 stars
86
2 stars
37
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and unprofessional behavior.
Product Quality
Many customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts, poorly made coffee, and incorrect orders.
Cleanliness
Several reviews mention issues with cleanliness, particularly in restrooms, which were described as dirty and poorly maintained.
Speed of Service
Customers noted inconsistent service speed, with some praising quick service while others experienced long wait times and confusion with mobile orders.
Overall Experience
The location has a mix of loyal customers who appreciate the service and product quality, but many others report negative experiences that deter them from returning.
- SSSholettNov 6, 20252.0Pretty building but whoever made the schedule for 11/06 5:50 crew they all need to be rotated out. I sat so long I had to say hello to make sure there was people.. I paid online for extra caramel. Pulled around to ask for the extra b/c they skimp sometimes but had to knock on the window for attention the lady held up a finger and I waited another five minutes before she came to the window at this point my drink was already made, and when I asked for the extra caramel, they took my drink back and another woman handed me the same drink as if I was just supposed to take it, so I told her the same thing I paid for extra caramel, she took the drink back, barely put anything on top and gave me the drink. It is point. I was waiting so long I was going to be late for work if I made us think about it so I left, but I will be back today for a refund. I just don’t understand why work in the mornings if you’re gonna have attitude, I work mornings too. It’s just unnecessary..
- GGG.エリンNov 1, 20255.0Just had an awful experience at the competitor next door and the service here was fast, polite, and affordable. Thank you!
- CSCassieoppia SnowdenOct 22, 20255.0Closest Dunkin to my home. Quick and breakfast items are always good!
- CWcordie williamsOct 9, 20251.0I go here everyday and order the same thing. When I completed my order, at the drive thru the lady started to repeat my order and another woman jump in. She was very rude and told me in a nasty tone next time don’t order like that because it was confusing. When I got to the window, I politely asked the server what part of my order was confusing. The woman who took my order, was eavesdropping as I speaking with lady and said in a tube manner “Your order was confusing and I told you before don’t order like that.” I told her I wasn’t talking to her. She goes on to tell me, “well I took your order”. Everything little thing she said was with an attitude.
- BBBaadcowSep 20, 20251.0I've been here a couple of times I usually put in a mobile order and I wait a good few minutes to let them prepare. The store is NEVER busy mind you. They always act like there is no mobile order and once when they finally realize they prepare it in a rush that the coffee is so bad. No sugar just straight up garbage. Honestly got me enough to quit going to dunkin all together I just want to make my own coffee now. How bad do you have to be to be bad at the one thing your hired to do. And why are all the employees so u professional. Is there a a way to report this to higher dunkin. Whats the point of spending your money when they don't do the one thing correctly.
Frequently Asked Questions About Dunkin'
What are Dunkin's hours of operation at the Decatur, GA location?
Dunkin' at 2555 Wesley Chapel Rd in Decatur, GA is open 24 hours every day of the week.
What types of meals does Dunkin' serve at this location?
This Dunkin' offers breakfast, lunch, and brunch options.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Can I order Dunkin' ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices.
What are some of the specialty items available at Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
Yes, this location features a drive-thru for convenient service.
Does Dunkin' in Decatur welcome families and children?
Yes, this Dunkin' welcomes families and children and offers dine-in options.
Are there other coffee shops near Dunkin' in Decatur?
Yes, nearby you can find another Dunkin' location as well as Krispy Kreme for coffee and donuts.
What nearby dining options are available around Dunkin' in Decatur?
Nearby dining includes Smoothie King for smoothies, China Cafeteria for Chinese cuisine, and Reel Steel Sports Bar & Grill for American food and drinks.
Which nearby places could be useful for customers visiting Dunkin' in Decatur?
Customers might visit the Bank of America ATM for financial services or the GB Event Facility if attending an event nearby.