Customer service experiences varied widely, with some praising friendly staff while others reported rude or dismissive behavior.
Food Quality
Food quality was inconsistent; while many enjoyed fresh and tasty items, others reported issues like undercooked food and hair in meals.
Operational Issues
Frequent complaints about incorrect hours of operation and unavailability of certain menu items, particularly during promotions.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others reported unpleasant odors.
Pricing Concerns
Several customers felt that prices were high compared to other fast food options, leading to dissatisfaction.
MH
Maggie Ho
Aug 10, 2025
3.0
Getting a soft serve from here revitalized my love for it- been craving soft serve ever since haha. I got a vanilla cone and it came quick. Service was okay, kinda blunt, could've been nicer and had signs for what lines are for what. Parking can be tough if you luck out with some street parking.
JO
Johhn Othad
Jul 27, 2025
5.0
Bro the ice cream fell in my car but its okay I picked it up and ate it very delicious
IW
Isak Wall
Jul 15, 2025
5.0
Great and consistent ice cream. Owner is very friendly
YY
Yana
Jul 13, 2025
5.0
I had good food, good service and I would recommend going back
DH
David Hagan
Jun 16, 2025
5.0
They make the best blizzards. It's the only location my wife wants to go to.
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
The restaurant is open from 11:00 AM to 9:30 PM Monday through Thursday, and until 10:00 PM on Friday.
Is Dairy Queen Grill & Chill open on Sundays?
Yes, it is open on Sundays from 12:00 PM to 9:30 PM.
Does Dairy Queen Grill & Chill in Decatur offer outdoor seating and WiFi?
Yes, it has both outdoor seating and free WiFi available for customers.
Is the Dairy Queen Grill & Chill location in Decatur family-friendly?
Yes, the location provides family-friendly services including booster seats, high chairs, and is wheelchair accessible with restrooms available.
How can I contact Dairy Queen Grill & Chill in Decatur?
You can reach them by phone at +1 404-600-3875.
Are there any clothing stores near Dairy Queen Grill & Chill in Decatur?
Yes, nearby clothing stores include Arelia's Dream and Bleu Hanger, which customers can visit before or after enjoying a meal.
Is there a grocery store close to Dairy Queen Grill & Chill?
Kelly's Market, a grocery store and delicatessen, is located nearby, which is convenient for customers looking to shop in the area.
What other restaurants are near Dairy Queen Grill & Chill in Decatur?
Nearby dining options include D92 Korean BBQ, Kimball House, Smiley’s Burger Club, and Harbour House Pub, offering diverse cuisine choices for visitors.
Does Dairy Queen Grill & Chill have any special mobile deals or an app?
Yes, customers can download the Dairy Queen app to access exclusive deals and mobile offers.