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As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Feedback on customer service is mixed; some employees are praised for being polite and efficient, while others are criticized for rudeness and unprofessional behavior.
Food Quality
Many customers reported issues with food quality, including cold, stale, or improperly prepared items, while some praised the freshness and taste of certain menu items.
Order Accuracy
Numerous reviews indicate frequent mistakes with orders, including missing items and incorrect preparations, leading to customer dissatisfaction.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including unsanitary conditions and lack of proper food handling practices.
Wait Times
Customers frequently complained about long wait times for service and food preparation, contributing to a negative dining experience.
SC
Scott Preston Brown (Atlanta Working Capital)
Oct 23, 2025
5.0
The ladies working here were most polite, very efficient and even thanked me for my patience while I had a bit of a wait. Very nice cheerful people & the food was great.
TM
Tamiko M
Oct 12, 2025
1.0
This checkers suck! The customer service is whack , the food is always fried in OLD GREASE , and the portions are always super small! I’d skip this location , and go to Panola!
ND
Nikki Delmar
Oct 12, 2025
1.0
The manager with the red dreads was really disrespectful an I guess didn’t want to really do her job I ask for three chilly dogs add cheese one with out plus mozzarella sticks I got to the window the guy on the fryer was coughing an I saw hair on my sticks an I ask for my food to be fresh I would have pulled over an the just re drop it an gave it back to me so unprofessional an then was supposed to come with not two but three an then she got mad an ignored us I would not ask anybody to go to this location at this time of night that was the worst experience
JN
Joshua N
Oct 2, 2025
2.0
Terrible
JK
justice knox
Aug 22, 2025
5.0
Amazing service and above par attitude…tacoiya went down to the max and I truly appreciate her💜💯
What are the operating hours for Checkers at 2388 Wesley Chapel Road in Decatur, GA?
Checkers is open from 10:00 AM to 3:00 AM Monday through Wednesday and Sunday, 10:00 AM to 4:00 AM on Thursday, and 10:00 AM to 5:00 AM on Friday and Saturday.
Does Checkers offer drive-thru service at the Decatur Wesley Chapel location?
Yes, Checkers provides drive-thru service to serve guests efficiently and safely.
Can I order food online from Checkers in Decatur, GA?
Yes, you can order food online via their delivery URL: https://order.checkersandrallys.com/menu/3104-wesley-chapel or through DoorDash at https://www.doordash.com/store/214460.
What payment options are accepted at Checkers on Wesley Chapel Road?
Checkers accepts American Express, Cash, Check, Mastercard, and Visa for payment.
What type of attire is recommended for visitors to Checkers?
Casual attire is appropriate when visiting Checkers at this location.
What meals are served at this Checkers location?
They serve lunch, dinner, and late-night meals.
Are there other fast food options near Checkers in Decatur?
Yes, nearby fast food restaurants include Rally's, Subway, Hardee's, McDonald's, Taco Bell, and Captain D's, offering a variety of choices if you're exploring dining options in the area.
Can visitors combine a trip to Checkers with other local amenities in Decatur?
Absolutely! Near Checkers, you can visit the Baháʼí Unity Center for a community experience, or stop by the Kroger Fuel Center for groceries and fuel, making it convenient to manage multiple errands.
Is there public transportation or services near Checkers to assist with travel?
While specific transit stations aren't listed, nearby services include Heart to Heart Medical Transport and multiple local businesses that can support transportation and travel needs.
Does Checkers take measures for safety and hygiene during the pandemic?
Yes, Checkers emphasizes safety with an enclosed kitchen, limited personal contact, enhanced handwashing protocols, use of gloves, limited patio and walk-up customers, and closed dining rooms to protect guests during the Coronavirus pandemic.