Order Accuracy
Numerous customers reported issues with missing or incorrect items in their orders, particularly with mobile and drive-thru orders.
Service Quality
Feedback indicates a lack of friendly service, with many customers experiencing rude or indifferent staff.
Speed of Service
Customers frequently noted long wait times, especially in the drive-thru, leading to frustration.
Food Quality
While some customers enjoyed their meals, there were consistent complaints about food being cold, poorly assembled, or not meeting expectations.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and staff smoking in areas near food preparation.