Chipotle Dawsonville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and inconsistent portion sizes.
Customer Service
Many reviews highlighted poor customer service, including rude staff, unhelpful responses, and a lack of attention to customer needs.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and unsanitary food preparation areas.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and difficulty in resolving issues with orders.
YT
Yash Thaker
Dec 31, 2025
1.0
The food was cold specially the corn. It felt like they were frozen and served.
Also the quantity was poor. I ordered light rice and there was no rice at all.
Worst experience. When I reached out to support the chatbot automatically terminates session when you want to talk to someone.
The chatbot gave me just the drink as replacement. I was expecting complete refund.
Completely unsatisfied
RF
Royce Flynn
Dec 29, 2025
5.0
Thank you very much, Gerardo. Employees like him should be valued. He provided me with excellent service today, even offering me a glass of water with my meal whith out even asking for it. Thank you so much.
GO
Gerald Orivian
Dec 29, 2025
1.0
This chipotle has let me down more times than I can count. If I have to go inside and LOOK at the protein options in order to see which one was actually made within the past two hours there is an issue. I’m convinced at this point the management forgot all the food safety knowledge from their certifications when running this place. This is very consistent from 12pm-1pm as well. Very disappointing that your peak service times you are serving old meats and rock hard rice. Not kidding about the rice either. It’s appalling how often undercooked rice sneaks its way in your food. I’m genuinely shocked it’s this inconsistent. Too bad it’s the only chipotle around or else I’d drive an extra 10/20 minutes to go to any other location. Be better.
AS
Austin Smith
Dec 23, 2025
1.0
Little to no atmosphere about the restaurant, it just felt like walking into a building and grabbing food. The food was terrible, you can see frost and food buildup around the edges of the containers. The staff was friendly, however they looked clueless as if they haven’t been trained properly, I watched two staff members discourse over product from the line. Overall not a very pleasant experience for what the company advertises itself as being.
RC
Rohit Chaturvedi
Dec 20, 2025
1.0
I typically refrain from writing negative Google reviews, particularly for establishments like Chipotle. Today I had an exceptionally poor experience there. I placed my order through the mobile application, and it was ready at the pick up window. However, there were four individuals serving in the store, two customers, and they completely disregarded me. I had to wait at the window for ten minutes before I finally entered the establishment. When I inquired about the reason for my being ignored, the people behaved rudely and told me to walk out of the restaurant. Is this how you are going to get customers?
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Dawsonville serve?
Chipotle Mexican Grill in Dawsonville offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Dawsonville?
Chipotle Dawsonville is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Dawsonville offer pickup and delivery services?
Yes, Chipotle Dawsonville provides both in-store pickup and delivery options for customer convenience.
Is there an app available to order from Chipotle Dawsonville?
Yes, you can order using the Chipotle app available on the Apple App Store or online through their official website.
How can I contact Chipotle Mexican Grill in Dawsonville?
You can contact Chipotle Dawsonville at +1 706-429-0265 or via email at GA.3445.Dawsonville@chipotle.com.
Does Chipotle Dawsonville welcome LGBTQ customers?
Yes, Chipotle Dawsonville is an inclusive establishment that welcomes LGBTQ customers.
What are some nearby dining options to Chipotle Dawsonville?
Nearby dining options include Taco Bell for quick Mexican fare, MOD Pizza for pizza lovers, and Crumbl Cookies for desserts and bakery items, all within close proximity.
Are there any wellness or beauty services near Chipotle Dawsonville?
Yes, guests can visit nearby places like Van Buul Wellness & Medical Aesthetics, Rustic Rebel Salon, and Dimensions Hair Artistry for wellness and beauty treatments.
Where can I get my car serviced around Chipotle Dawsonville?
For automotive needs, nearby options include BamBoo Car Wash for detailing, Valvoline Instant Oil Change for quick oil services, and John Megel Chevrolet for vehicle sales and repair.
What is the address of Chipotle Mexican Grill in Dawsonville?
Chipotle Mexican Grill is located at 285 Marketplace Blvd, Dawsonville, GA 30534, USA.