McDonald's

3.1
2830 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13472 Hwy 251, Darien, GA
31305, United States

Hours

Reviews

3.1
2,830 reviews
5 stars
845
4 stars
485
3 stars
456
2 stars
304
1 star
740

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and unacknowledged orders.

Cleanliness

The restaurant and bathrooms were consistently described as dirty and unsanitary, with multiple reports of disgusting conditions.

Food Quality

Many reviews indicated that the food was often cold, poorly prepared, or incorrect, leading to dissatisfaction.

Staff Attitude

Several customers noted that staff members appeared disinterested or rude, contributing to a negative dining experience.
  • SM
    serena mariani
    Jan 3, 2026
    1.0
    Service is inadequate and slow. The restaurant is dirty. Lower level than other McDonald’s
  • LS
    Lauren Sampson
    Dec 22, 2025
    1.0
    Kiosk was broken so we waited over 10 minutes for someone to acknowledge us at the counter. No one ever did but several employees looked at us before returning to their conversation with their coworkers. Bathrooms were gross as well. Finally left when they announced to the drive thru staff there would be no fries. Never did get acknowledged.
  • JJ
    Jasmine
    Dec 22, 2025
    2.0
    I witnessed a family come in, you can tell that they have never been to McDonald’s. The dad asked questions, and the girl at the register looked down n annoyed at the family for not knowing what McDonald’s was. Further more, the bathrooms were absolutely disgusting. Pee on the floor, water everywhere on floor n counter n no paper towels. I asked for 2 items from the value section, there had been one car in the drive thru when I pulled in, n maybe 2 customers inside. I watched while the girls chatted away , while I waited, and waited, and waited.
  • GM
    Gerardo Muniz
    Dec 21, 2025
    1.0
    These glowing reviews are baffling, as this location desperately needs new management. The service is horrible, and the food quality is far below standard. Employees are disorganized, frequently messing up orders. From the moment I entered, it was clear that customers were frustrated, with some leaving as I entered. Immediate action is necessary—new management must be brought in now!!
  • PP
    Paulette
    Dec 20, 2025
    2.0
    Not very friendly, they don't come to take your order right away they leave you stand there for at least 5 minutes maybe hoping you go away. Got the order wrong and this is twice now.

Frequently Asked Questions About McDonald's

What are the regular opening hours at McDonald's in Darien, GA?

McDonald's in Darien, GA is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru at McDonald's in Darien, GA open?

The drive-thru operates daily from 5:00 AM to 11:00 PM.