Service Quality
Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor service and long wait times.
Food Quality
Customers reported inconsistent food quality, with complaints about cold food, missing items, and smaller portion sizes.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food quality at certain times.