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McDonald's

3.3
(1740 reviews)

Business Details

1210 Cleveland Rd, Dalton, GA
30720, United States
(706) 278-5053
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1210 Cleveland Rd, Dalton, GA
30720, United States

Hours

Reviews

3.3
1,740 reviews
5 stars
590
4 stars
327
3 stars
289
2 stars
164
1 star
370

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the dining experience.

Cleanliness

There were complaints about unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness.

Long Wait Times

Customers frequently noted excessive wait times for both drive-thru and in-store orders, contributing to frustration.
  • BR
    Bandit Roes
    Feb 9, 2026
    1.0
    Made a mobile order and they said they never got it and the order still won't cancel 3 hours later. They won't do anything to help and they won't answer the phone absolutely useless staff don't waste your money or time
  • AC
    Angel C
    Feb 5, 2026
    2.0
    Big inconvenience driving to the store that clearly says 24hrs and they are closed. They app still let's you order even though closed. Please do better.
  • BD
    Bo Didier
    Jan 19, 2026
    1.0
    I don’t understand how incompetent your employees are when they hear sweet-and-sour sauce they give me barbecue maybe send them to a comprehensive class
  • BB
    Brenda Brown
    Jan 17, 2026
    1.0
    Worst place ever for customer service, there must have been at least 5 of them that walked past me and none of them asked me, hi, can I help you?
  • WA
    William Ayers
    Dec 10, 2025
    1.0
    I have never heard a crew use the language these kids did tonight. The so called manager in charge didn't care let them cuss laugh and play food was horrible dining room was nasty look at your cameras for 8 pm on 12/10/2025 this restaurant should be ashamed to call it's self McDonald's If I was the owner I really hate to say this but people would be loosing their jobs I have been in Management for 15 plus and never even in manufacturing could i allow this Shame

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1210 Cleveland Rd, Dalton, GA?

McDonald's at 1210 Cleveland Rd, Dalton, GA is open 24 hours every day of the week.

Can I use the drive-through at this McDonald's location?

Yes, the drive-through is open 24/7, allowing you to order anytime.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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