McDonald's

3.4
1725 reviews
Get DirectionsCallWebsite

Business Details

1210 Cleveland Rd, Dalton, GA
30720, United States
(706) 278-5053
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1210 Cleveland Rd, Dalton, GA
30720, United States

Hours

Reviews

3.4
1,725 reviews
5 stars
585
4 stars
328
3 stars
288
2 stars
163
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful during order taking and food delivery.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned that the food was often cold, stale, or not fresh, leading to dissatisfaction with the overall dining experience.

Cleanliness

There were complaints about unsanitary conditions in the restaurant, particularly in the bathrooms, which negatively impacted customer perceptions.

Staff Competence

Feedback indicated a lack of training and professionalism among staff, with many customers expressing frustration over the employees' inability to handle orders properly.
  • MR
    Mia Riddle
    2 days ago
    2.0
    I try not to leave bad reviews, but this location has forgot to give me straws for my drinks multiple times. Also every time I go I ask for the same thing and it seems to be messed up most of the time. One of my burgers was completely different than what I asked for today. Seems like they just throw stuff in a bag and call it a day.
  • JO
    Jessica Oliver
    Nov 11, 2025
    1.0
    Seems like that there’s a bunch of teenagers that work there that don’t care about getting good customer service helping people being friendly literally every time that I go there I’ll say thanks have a great day and they slammed the window on me. They’re just incredibly rude and I won’t be back.
  • AB
    Ashley Blackmon
    Nov 8, 2025
    1.0
    Cold food, very slow services. To be honest worst Big Mac I have ever had! Sloppy made, cold, hard bread!
  • AA
    Alyssa
    Oct 29, 2025
    1.0
    the workers at this restaurant barely speak English and my order is almost ALWAYS wrong. I get the same thing every time. The $5 spicy mcchicken meal (plain), but it’s never plain. I even ask multiple times if it’s not on the board. I went today and ordered, but I stopped in a spot to check. Of course, my sandwich wasn’t plain; so I went in. They told me that it was my fault, even though it says it on the receipt! They didn’t make me a new one or anything. This place sucks now. (btw im allergic to mayonnaise)
  • JB
    Jessica Broome
    Oct 23, 2025
    1.0
    Who ever is the manager in the afternoon needs to get fired! Rude as hell for no reason! Went through the drive thru and while taking my order the little girl on the intercom would not let me finish my order before asking me anything else. Yall need better workers. The fact that they are getting paid to be rude is astonishing. I did not even bother to finish my order after I told her “ well can I finish my order first?” And left.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1210 Cleveland Rd, Dalton, GA?

McDonald's at 1210 Cleveland Rd, Dalton, GA is open 24 hours every day of the week.

Can I use the drive-through at this McDonald's location?

Yes, the drive-through is open 24/7, allowing you to order anytime.