McDonald's

3.4
1734 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1210 Cleveland Rd, Dalton, GA
30720, United States

Hours

Reviews

3.4
1,734 reviews
5 stars
588
4 stars
328
3 stars
288
2 stars
163
1 star
367

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of basic manners.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with some customers describing their meals as inedible.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms, which contributed to negative experiences.

Wait Times

Customers frequently complained about long wait times for orders, both in the drive-thru and inside the restaurant.
  • WA
    William Ayers
    Dec 10, 2025
    1.0
    I have never heard a crew use the language these kids did tonight. The so called manager in charge didn't care let them cuss laugh and play food was horrible dining room was nasty look at your cameras for 8 pm on 12/10/2025 this restaurant should be ashamed to call it's self McDonald's If I was the owner I really hate to say this but people would be loosing their jobs I have been in Management for 15 plus and never even in manufacturing could i allow this Shame
  • BM
    Brandy Medina
    Dec 6, 2025
    1.0
    This McDonald’s is a joke. Orders are always messed up, food cold or thrown together, wait time of you do a pick up order is ridiculous. Unprofessional staff. Who manages this place? It’s an absolute disaster. Why would food be cold when you wait forever for it ??
  • JT
    Julie Thomas
    Dec 5, 2025
    1.0
    I went to get a Grinch meal on my lunch break. When I got back to work I didn’t have any pickle salt or a bag to shake my fries. I’m so upset. The pickles salt is the reason I wanted this meal. I fell cheated
  • MC
    Mimi Cecily
    Dec 4, 2025
    1.0
    They need to take notes from Chick-fil-A literally i understand there is a lot of ppl but they need to get more ppl that know how to work with pressure nd fast. Literally Chick-fil-A is always full but u get ur shit at a reasonable time.
  • MR
    Mia Riddle
    Nov 22, 2025
    2.0
    I try not to leave bad reviews, but this location has forgot to give me straws for my drinks multiple times. Also every time I go I ask for the same thing and it seems to be messed up most of the time. One of my burgers was completely different than what I asked for today. Seems like they just throw stuff in a bag and call it a day.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1210 Cleveland Rd, Dalton, GA?

McDonald's at 1210 Cleveland Rd, Dalton, GA is open 24 hours every day of the week.

Can I use the drive-through at this McDonald's location?

Yes, the drive-through is open 24/7, allowing you to order anytime.