Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,218 reviews
5 stars
382
4 stars
243
3 stars
199
2 stars
93
1 star
301
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly during night shifts, with long wait times for orders.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, especially during late hours.
Food Quality
There were consistent complaints about food being served cold, incorrect orders, and overall low quality.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.
Management Issues
Several reviews pointed to poor management practices, including staff being untrained and inattentive to customer needs.
- ZDZach DavenportNov 7, 20251.0They need to make sure to upkeep their frape machine. We all know “not working” means “we don’t want to clean or deal with it”.
- CFChloe FlemingOct 18, 20251.0The workers are very rude, on the night crew and they are SO slow. With the drive through it’s like they take one order per car and forget there’s multiple cars. I’ve worked fast food so understand but it’s also ridiculous.
- JSJay SnowdenOct 14, 20255.0Food is always freshly cooked
- RORachel OOct 6, 20251.0Came here around 1100. Ordered online. Workers confused. Manager yelling. Took them over 10 mins just to figure out our order. Food was cold. Big Mac had no lettuce or cheese or sauce.
- CKChris KinkleOct 2, 20251.0Is mcdonald's was so backed up full of people?And the staff went doing nothing but on their phones and being rude
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 142 Carbondale Rd SW, Dalton?
McDonald's at 142 Carbondale Rd SW, Dalton is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 at this McDonald's location.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24 hours a day at this McDonald's location.
What payment options are accepted at McDonald's on Carbondale Rd?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food online from this McDonald's?
You can order online through the McDonald's App or via the order link: https://mcdonalds.smart.link/mjuu1ggdi
Are there any nearby gas stations close to this McDonald's?
Yes, nearby gas stations include CAT Scale, One9 Fuel Stop, Pilot Travel Center, BP, and Circle K. These can be convenient for customers fueling their vehicles before or after visiting McDonald's.
What other fast food options are near McDonald's in Dalton?
Subway is a nearby fast food restaurant and sandwich shop close to McDonald's, offering additional dining choices in the area.
Is there convenient public transportation near McDonald's at 142 Carbondale Rd SW?
Yes, the Greyhound Bus Stop located at Pilot Travel Center is nearby, making it easy for those using public transit to visit McDonald's.
Does this McDonald's location provide any special rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What services are offered at McDonald's on Carbondale Rd SW?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.