McDonald's

3.3
1232 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
142 Carbondale Rd SW, Dalton, GA
30721, United States

Hours

Reviews

3.3
1,232 reviews
5 stars
387
4 stars
244
3 stars
200
2 stars
95
1 star
306

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times for orders, especially during night shifts.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, particularly during late hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Cleanliness

Customers noted unsanitary conditions in the dining area and issues with food preparation cleanliness.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or poorly prepared items.
  • JB
    Joel Berrios
    Jan 1, 2026
    2.0
    I don’t think it’s appropriate to vape in the kitchen area.
  • EM
    Elfan M.
    Dec 18, 2025
    1.0
    I waited 20 minutes for a cappuccino while about eight people who came after me were served first. I had to go to the counter and ask about my order, and only then did they make it. Very disappointing.
  • BQ
    Basia Quarles
    Dec 7, 2025
    1.0
    a minute ago New MANAGER IS HORRIBLE!! Told us not to come back bc we asked how long our order would take after being told it would take 8 min and waited for 30+ min! Manager told us to leave and I called to discuss thing and she just yelled!! Horrible service!! Nothing but bad employees/service! Genuinely nothing good to say about this entire staff or McDonalds!! Would rather eat the gum of the bottom of my shoe!🤢🤢
  • LA
    Liliana Arias
    Dec 5, 2025
    1.0
    They didn’t have my grinch meal after I ordered and payed for it online but when I got to the store I saw 2 people with it.
  • HB
    Heather Brown
    Dec 4, 2025
    1.0
    This is absolutely the worst McDonald's I've ever been to. Every single time I come here, I end up having to wait for half an hour before I can even get my order taken. It's almost like nobody works here. I will sit at the drive thru speaker for half an hour with no one else in line, and still can't get my order taken. It's absolutely RIDICULOUS! I was a GM for a fast food restaurant, and this is UNACCEPTABLE.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 142 Carbondale Rd SW, Dalton?

McDonald's at 142 Carbondale Rd SW, Dalton is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 at this McDonald's location.