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Dunkin'

3.8
(701 reviews)

Business Details

(706) 229-9770
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dalton, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
300 Smith Industrial Blvd, Dalton, GA
30721, United States

Hours

Reviews

3.8
701 reviews
5 stars
373
4 stars
119
3 stars
51
2 stars
39
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Several customers reported stale or poorly prepared donuts and food items, with complaints about the freshness and taste of the products.

Cleanliness

Multiple reviews mentioned that the dining area and restrooms were dirty, contributing to a negative overall experience.

Order Accuracy

Customers frequently experienced issues with incorrect orders and delays, leading to frustration and disappointment.

Positive Experiences

Despite the negative feedback, some customers praised the quality of drinks and the friendliness of certain staff members, indicating that experiences can vary.
  • PG
    Paola Garcia
    Feb 15, 2026
    1.0
    Extremely, disappointing experiences!!! Lesly was rude, unprofessional, and showed zero effort to be helpful. Customer service requires courtesy and respect, and unfortunately neither was demonstrated. Management seriously needs to address this.
  • HI
    Healthy Ideas
    Feb 12, 2026
    1.0
    I Doordash and do Uber Eats in the Dalton area and usually wear a Trump hat. I have never had any trouble for the past 3 years until today. One of the young girls acting the Manager told me they could not give me the orders for the customers because of my hat. I asked to speak with the Manager and she said no one was available. I will be contacting the corporation to report this incident. Were your Trump hat and you will be treated differently. Honestly, I thought America was past this issue but no, not in this small town!
  • VH
    Valerie Henry
    Feb 12, 2026
    4.0
    Dining area was dirty and my drink order took too long bc they made someone else's first, who had ordered after me. The staff worker was very friendly.
  • EE
    E
    Feb 7, 2026
    4.0
    Great food!
  • DD
    DurhamCorner
    Jan 20, 2026
    1.0
    Worst experience I’ve ever had with a restaurant. Wish I could give 0 stars!! Took over 20 mins to get my order, then they didn’t have part of it ready to cook. Horrible, Horrible experience!!! Please be cautious when choosing to spend your money and time here.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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