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Brand Certified

Arby's

3.9
(1180 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
244 Connector 3 Sw, Dalton, GA
30720, United States

Hours

Reviews

3.9
1,180 reviews
5 stars
543
4 stars
304
3 stars
166
2 stars
57
1 star
110

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently mentioned issues with food temperature, freshness, and incorrect orders, leading to dissatisfaction.

Service Issues

Many reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions and a lack of maintenance.

Positive Experiences

Despite the negative feedback, several customers praised the food quality and friendly service from specific staff members.
  • MB
    Makhmut Botashev
    2 days ago
    1.0
    03/01/2026. The people who worked that day were terrible at their jobs. We waited 20 minutes to order, and they didn't seem to notice us. When I asked what happened, they were rude. A very bad place.
  • TA
    Tyrone Anderson
    3 days ago
    1.0
    Will give cold food
  • WM
    Wade Matthews
    Feb 22, 2026
    1.0
    My chicken was obviously microwaved old and chewy. Absolute pathetic excuse of an Arby's.
  • RC
    Rysn Curry
    Jan 19, 2026
    1.0
    Why does it have to be a fight to get packs of sauce
  • SB
    Sharon Boyda
    Nov 30, 2025
    5.0
    Clean inside and out, friendly staff, great food.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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