Wendy's

3.6
919 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
100 Charlie Watts Drive, Dallas, GA
30157, United States

Hours

Reviews

3.6
919 reviews
5 stars
389
4 stars
201
3 stars
101
2 stars
68
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

Numerous reviews mentioned cold, stale, or improperly prepared food, with many customers expressing disappointment in the freshness and quality of their meals.

Cleanliness

Some customers noted cleanliness issues within the restaurant, including dirty machines and unsanitary conditions.

Order Accuracy

A significant number of reviews indicated that orders were frequently incorrect, leading to customer frustration.

Positive Experiences

Despite the negative feedback, there were occasional mentions of friendly staff and satisfactory food experiences, suggesting that service can vary.
  • JN
    Joshua Nelson
    2 days ago
    3.0
    Wendy’s is a chain. Everybody knows what you’re getting. The problem with this one is whoever is training. The people on fries only gives you half filled containers of fries, if you upgrade to a large and pay the difference, you’re expect to get more fries.
  • KD
    Kim Delaney
    6 days ago
    1.0
    This has got to be the worst drive thru staff I’ve ever encountered! No matter how kind you are to them, they 99% of the time literally just close the window and are not friendly! Chatting among theirselves and when you have to get their attention to ask for some ketchup or that ranch dressing you needed with the biggest it’s like we just royally inconvenienced them. Need better management and/or staff asap. I won’t be back. Rather drive extra miles for better service!
  • BB
    B
    Dec 23, 2025
    4.0
    Food was good. Place looked really nice. Like nicer than most Wendy’s. One guy was even cleaning the tables as soon as people left. My only complaint was that the restroom reeked of weed.
  • SW
    Shelby Waters
    Dec 20, 2025
    1.0
    The food was alright, I don’t understand why my burger was cold when it took absolutely forever to get our food. If it takes that long, I expect the food to be fresh. The service was awful. Instead of just calling out order numbers like you’re supposed to, they pointed at me. I don’t know who raised you, but that’s rude. Speak up and use the order numbers that are given. Employees sitting all around the dining room on their phones. What are yall doing?
  • DT
    D “Big Orange Trucker”
    Dec 10, 2025
    4.0
    Usually good, quick & friendly service. It is a good fast food restaurant.

Frequently Asked Questions About Wendy's

Is Dallas Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Dallas, GA?

The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and from 6:30 AM to 1:00 AM on Friday and Saturday.