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McDonald's

3.3
(1956 reviews)

Business Details

3036 Villa Rica Highway, Dallas, GA
30132, United States
(770) 505-5233
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3036 Villa Rica Highway, Dallas, GA
30132, United States

Hours

Reviews

3.3
1,956 reviews
5 stars
618
4 stars
354
3 stars
383
2 stars
175
1 star
426

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during late shifts.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback indicated inconsistent food quality, with some items being served cold or improperly prepared.

Cleanliness and Organization

Several reviews mentioned disorganization and cleanliness issues at the location.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the quality of certain food items.
  • RB
    russ burchfield
    2 days ago
    1.0
    Warning!!! Worst fries in a 30 miles radius. No matter the time of day or the day of the week. The fries are always under cooked, cold,limpy and no salt. If you are wanting good true McDonalds go to another location definitely not this one. The only reason I go to this McDonald its the closest to my home. Always disappointing in the fries. I might just start going to the Wendys a few miles down the road.
  • AP
    Ashlyn Povar
    Feb 23, 2026
    1.0
    The young woman working 2nd window was silent, rude, and slammed the window in my face. What happened to have a nice day and being decent to other people. If you don’t like your job nobody is forcing you to work. Food pretty good, good job cooks
  • PP
    Princella
    Feb 21, 2026
    3.0
    Place is disorganized.
  • JT
    Josh Thomas
    Feb 8, 2026
    1.0
    I am writing to report a very disappointing experience I recently had at your location. I ordered a Crispy Chicken Biscuit and was served a McChicken patty instead, which is clearly not the correct product. While mistakes can happen in any restaurant, what matters is how they are handled. When I called the store to address the issue, the employee who answered was extremely rude and dismissive. Rather than listening or attempting to resolve the problem, she insisted that you use “two kinds of chicken” for that biscuit — which is simply inaccurate. I have been a loyal McDonald’s customer for over 25 years and have never been served a Crispy Chicken Biscuit prepared this way. Even more concerning than the incorrect order was the employee’s attitude. Customers should never feel disrespected or brushed off when bringing a legitimate concern to a business. If someone is unhappy in their role, it should not be taken out on paying customers. This experience reflected a lack of professionalism, training, and basic customer service. What should have been a simple apology and replacement instead became a frustrating interaction that left me questioning the standards at this location. I strongly encourage management to review this incident, properly train staff on menu accuracy, and reinforce the importance of treating customers with courtesy and respect. No customer should leave feeling ignored or disrespected after receiving the wrong order.
  • JC
    James Chester
    Feb 5, 2026
    5.0
    Drive-thru was quick and punctual. Food was hot and fresh

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3036 Villa Rica Highway, Dallas, GA?

This McDonald's location is open 24 hours a day, 7 days a week.

Is the McDonald's at this location open for delivery?

Yes, McDonald's offers delivery 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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