Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during late shifts.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with some items being served cold or improperly prepared.
Cleanliness and Organization
Several reviews mentioned disorganization and cleanliness issues at the location.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and the quality of certain food items.
RB
russ burchfield
2 days ago
1.0
Warning!!! Worst fries in a 30 miles radius. No matter the time of day or the day of the week. The fries are always under cooked, cold,limpy and no salt. If you are wanting good true McDonalds go to another location definitely not this one. The only reason I go to this McDonald its the closest to my home. Always disappointing in the fries. I might just start going to the Wendys a few miles down the road.
AP
Ashlyn Povar
Feb 23, 2026
1.0
The young woman working 2nd window was silent, rude, and slammed the window in my face. What happened to have a nice day and being decent to other people. If you don’t like your job nobody is forcing you to work. Food pretty good, good job cooks
PP
Princella
Feb 21, 2026
3.0
Place is disorganized.
JT
Josh Thomas
Feb 8, 2026
1.0
I am writing to report a very disappointing experience I recently had at your location.
I ordered a Crispy Chicken Biscuit and was served a McChicken patty instead, which is clearly not the correct product. While mistakes can happen in any restaurant, what matters is how they are handled.
When I called the store to address the issue, the employee who answered was extremely rude and dismissive. Rather than listening or attempting to resolve the problem, she insisted that you use “two kinds of chicken” for that biscuit — which is simply inaccurate. I have been a loyal McDonald’s customer for over 25 years and have never been served a Crispy Chicken Biscuit prepared this way.
Even more concerning than the incorrect order was the employee’s attitude. Customers should never feel disrespected or brushed off when bringing a legitimate concern to a business. If someone is unhappy in their role, it should not be taken out on paying customers.
This experience reflected a lack of professionalism, training, and basic customer service. What should have been a simple apology and replacement instead became a frustrating interaction that left me questioning the standards at this location.
I strongly encourage management to review this incident, properly train staff on menu accuracy, and reinforce the importance of treating customers with courtesy and respect. No customer should leave feeling ignored or disrespected after receiving the wrong order.
JC
James Chester
Feb 5, 2026
5.0
Drive-thru was quick and punctual. Food was hot and fresh
What are the operating hours of McDonald's at 3036 Villa Rica Highway, Dallas, GA?
This McDonald's location is open 24 hours a day, 7 days a week.
Is the McDonald's at this location open for delivery?
Yes, McDonald's offers delivery 24/7 at this location.
Does this McDonald's have a drive-thru service?
Yes, the drive-thru is open 24/7 at this McDonald's location.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order food online or through a mobile app for this McDonald's location?
Yes, you can order via the McDonald's App available on iOS and Android, or through their online ordering link.
What services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does this McDonald's support curbside pickup?
Yes, curbside pickup is available at this location.
Are there any gas stations near this McDonald's?
Yes, nearby gas stations include Chevron Station Dallas, Sunoco Gas Station, and Buddies Gas Station which can be convenient for customers combining fuel stops with dining.
What other dining options are near this McDonald's?
Nearby dining options include Quality Chef (Chinese), Subway (sandwich shop), Domino's Pizza, and Lee’s Southern Kitchen for diverse cuisine choices before or after your visit.
Are there any notable retail or service stores near McDonald's that customers might find useful?
Nearby retail and services include Dollar General, Family Dollar for shopping, O'Reilly Auto Parts for automotive needs, and Metro by T-Mobile for telecommunications services.
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