McDonald's

3.4
2090 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1125 Merchants Drive, Dallas, GA
30132, United States

Hours

Reviews

3.4
2,090 reviews
5 stars
686
4 stars
458
3 stars
398
2 stars
167
1 star
381

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues within the restaurant, particularly in the dining area and restrooms.

Inconsistent Experience

The quality of service and food varied significantly between different times of day, with morning shifts receiving more positive feedback than night shifts.

Management Concerns

Multiple reviews suggested a need for better management and training of staff to improve overall service and operational efficiency.
  • TQ
    Tai Quality
    4 days ago
    1.0
    I guess it's now the new norm for McDonald's to wait 30min only to get cold fries along with Luke warm cheeseburgers, I just don't understand how hard it is to make fresh fries. After waiting 30mins with no one coming out to apologize for the wait and that the order is coming. I had to go in my damn self. This seems to be a pattern for all McDonald's and part of the reason why I stopped coming in the 1st place. Completely disappointed.
  • CL
    C Lynn
    Nov 12, 2025
    3.0
    This place has really gone down hill! Very dirty inside
  • AW
    Angie Worsham
    Nov 6, 2025
    1.0
    I ordered a Steak n cheese bagel and there was hardly any steak on said bagel. How is this even allowed to go out the door????
  • TT
    T
    Nov 2, 2025
    1.0
    everytime i uber eats on this location they NEVER get it right. no sauces no straws wrong fry sizes and 30 minute delivery wait. id rather order from jimmy lee or villa rica hwy even if they are far
  • LD
    Lindsay Duncan
    Oct 14, 2025
    2.0
    I went to this location for dinner and the entire experience was subpar. I was disappointed when the large iced tea was 50% ice and after waiting for 10 minutes for our food to be brought out, I found it incredibly frustrating that the large fry was only filled halfway. This is a billion dollar corporation, you can pretend that inflation is a driving force for the rise in prices, but the shameless corporate greed plays a much bigger part and these shady business practices of ripping off the consumer make me regret spending my hard earned money at such establishments. In addition to these two irritating discoveries, I found that of the two double quarter pounders with cheese that I paid for, I only received one. Thank you, McDonald's, for screwing over your customers. You remind me why I avoid giving my business to the likes of you.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1125 Merchants Drive, Dallas, GA?

McDonald's at 1125 Merchants Drive operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24 hours a day, 7 days a week.