Dunkin'

3.6
556 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dallas, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8879 Dallas Acworth Hwy, Dallas, GA
30132, United States

Hours

Reviews

3.6
556 reviews
5 stars
269
4 stars
90
3 stars
41
2 stars
42
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive staff, with many experiences of long wait times and incorrect orders.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including wrong items being served and repeated misunderstandings during the ordering process.

Cleanliness

Several customers noted unsanitary conditions, including dirty counters and poor food handling practices.

Management Issues

Feedback indicated poor management practices, with complaints about staff behavior and lack of accountability from management.

Product Availability

Customers expressed frustration over frequently being out of popular items, particularly donuts, and inconsistent quality of food and drinks.
  • EG
    Emily Grimes
    Nov 9, 2025
    1.0
    Took them 20 minutes to work on a mobile order. People that came in after me, got their food before me. They were rude and super slow. Don’t go there.
  • KC
    kendra carter
    Oct 20, 2025
    1.0
    Weird in lobby bout 8 minutes.... had to call the phone to get my order taken. She must was in her own world bc she rang me up for stuff I didn't I ask for. Then acted irritable once she had to give me a refund 🙄 I'm still trying to understand why people work in place they have to deal with customers if they really not in the mood to deal with customers.
  • BF
    benny frank
    Sep 23, 2025
    1.0
    Worst Dunkin’ I have been to. Everyone playing around ignoring customers like we don’t have to work, including the manager. I had to wait for a guy to come out the bathrooms and assist me and I had to ask him to wash his hands unfortunately. The refund was due to them not steaming my coffee like I asked. Horrible service and lazy staff I’ll never go back
  • MH
    Maddy Hyde
    Jul 31, 2025
    2.0
    I placed a mobile order 10 min in advanced before I arrived and it still wasn’t done. Then waited an additional 7 minutes for it to be brought out…
  • BG
    Berenice Guzman
    Jun 30, 2025
    2.0
    La persona que atiende no pone atención a lo que uno ordena que tenemos que repetir muchas veces nuestra orden.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Dallas, GA?

Dunkin' in Dallas, GA is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.