Dunkin'

Reviews

• TT

  Taylor

  4 days ago
  1.0
  Whoever you had on drinks today around 1pm needs to be retrained, because I've gotten drinks from this location many times, and they've NEVER been this wrong. I ordered a frozen coffee with oatmilk and mocha, and what i received is like an oatmilk slushy with a splash of coffee. also got a refresher with tea and the strawberry is so weak. isn't four pumps supposed to be standard on the app??
• BM

  BRITTANY MCKINNEY

  Feb 14, 2026
  1.0
  ABSOLUTELY THE WORST DUNKIN I HAVE EVER BEEN TO. Every time, and I mean EVERY TIME, we go to this location there is something wrong with our order. I don't know whether management is just bad or what because nobody seems to be trained and they all seem like they are being forced to do community service.
• SB

  Shayvenia Butler

  Feb 6, 2026
  1.0
  This location has declined in service tremendously. I ordered the avocado toast topped with bacon and communicated my disappointment with the amount of bacon that was sprinkled on the toast. They’re charging almost $6 per piece of toast and would rather argue with a customer on how much bacon they put on top. I’ve ordered the same thing numerous times and all of a sudden the toast isn’t supposed to be completely topped with bacon. What I received doesn’t compare to what’s advertised on the menu. Serve us what we pay for.
• JW

  Jennifer Wix

  Feb 5, 2026
  1.0
  This location should have training for their employees with an emphasis on customer service. The training should start at the top with the managers, because they clearly are not training their employees well and they don’t value taking pride in their service. I agree with the previous reviews that the staff that I’ve spoken with are lazy, not well trained, and can even be rude. I ordered doughnuts for my son’s birthday online, after I had called there first to make sure the order would even be possible. I was told to order online and they could fill it. Well…of course, I find out at pick up that they cannot fill it. No one knew how to reimburse me my money. I had to go in the next day and again, no manager present. I asked for a manager to be called off duty. The manager had to walk their employees through how to give me the money back. No apology given from management. I went there today to get my son’s favorite doughnut since he didn’t get it the first time. They were out of the doughnut at 9am (blueberry?!) and the employee was irritated when I asked if they could verify if they at least had blueberry munchkins. Never going back to this location. We need to bring quality customer service back in our society before it’s too late.
• FB

  Frank Bogdan

  Jan 6, 2026
  4.0
  Nice dunkin. Donuts were fresh, good coffee. Everything as expected with a well ran dunkin. But, please do something about the background music. Besides being horrible the blown crackly speakers make it 10x worse. I'd still definitely go back

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