Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
584 reviews
5 stars
286
4 stars
126
3 stars
64
2 stars
23
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold or improperly prepared items, and some even reported food safety concerns.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and counters.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and good experiences.
QL
Queen L
3 days ago
1.0
My mom and I went to this local DQ to grab a quick bite to eat.
Ordered a large onion ring and a regular onion ring and a Butterfinger blizzard and a vanilla MOO
Latte.
I have ordered these numerous times in the past a handful of times I couldn’t even count and I’ve never received a vanilla latte. That was the color of vanilla ice cream with whipped cream on the top of it typically, it has a brown tint to it which this did not, and when I slipped it, it tasted as of straight vanilla ice cream . I then asked the teenage boy behind the window, which was flirting with one of the employees if I could get the right drink because this is not taste right he then proceeded to tell me that that’s the way they make it and it was right I said I have ordered this many times before and I know for an absolute fact that this is not right because it taste just like vanilla ice cream so if you could please remake it. He walked away from the window and went to speak to someone and came back and said that that’s just the way he makes it so basically take it or leave it. I said well I just paid for something I wanted and that’s not what I got so I want something different so you can replace with something else so then he rolls his eyes with attitude and walks away to go find the manager I assume who then comes to the window to tell me the items that I am allowed to get to replace the item that I wanted in the first place that was not made right . This manager was unprofessional, trashy, looking and blatantly rude and did not enjoy her job. No offense to any of these employees that work here, but as a company, you should be proud of the employees that you hire and proud of the behavior behind their actions at their job so do better Dairy Queen do better.
JC
Jarred Cook
Feb 6, 2026
1.0
Bread with the chicken fingers was hard as a rock.. won't be back
JJ
Jade Johnson
Jan 15, 2026
5.0
Hands down great place to eat. The associates are very polite and friendly. Never has anyone ever been rude to me. Very clean, great atmosphere and professional!!
DH
Debbie Hoar
Jan 9, 2026
1.0
This Dairy Queen was a NIGHTMARE from the second I walked in. The dark‑haired, fair‑skinned girl at the front came up to me with the WORST attitude I have ever experienced, rolling her eyes and acting like I ruined her day by ordering food. She looked completely unhygienic and was openly being sexual with one of the cooks behind the counter. This is a RESTAURANT, not a dating show.
The place itself was FILTHY. Sticky floors, dirty counters, trash everywhere. And it somehow got WORSE. There was HAIR in my burger and—brace yourself—a BANDAID IN MY BLIZZARD. A BANDAID. I almost passed out. I genuinely don’t understand how this place hasn’t been shut down by the health department.
To top it ALL off, my food made both me AND my husband violently sick. We had diarrhea and vomiting all night and almost went to the hospital. Frankly, DQ should be paying my medical bills for what they put us through. This place is a biohazard, a lawsuit waiting to happen, and the most traumatic fast‑food experience of my life. I am DISGUSTED.
RD
Reformed Dave
Dec 11, 2025
1.0
Lukewarm Burgers, badly blended blizzard! I Do Not plan on returning to say the least!
What are the operating hours of Dairy Queen Grill & Chill in Dallas, GA?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 9:30 PM.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for customers.
Does Dairy Queen Grill & Chill offer seating options for customers?
Yes, there is both indoor seating and outdoor seating available at this Dairy Queen location.
Is Dairy Queen Grill & Chill family-friendly and accessible for kids?
Yes, the restaurant is family-friendly with booster seats, is welcoming to children, and is wheelchair accessible.
Can I order from Dairy Queen Grill & Chill online or through an app?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What amenities does Dairy Queen Grill & Chill provide for customer convenience?
Amenities at this location include free WiFi, restrooms, booster seats, and wheelchair accessibility.
What are some nearby restaurants where I can go before or after visiting Dairy Queen Grill & Chill?
Nearby dining options include Waffle House for breakfast, LaBamba Mexican Restaurant and La Bamba Mexican Bar & Grill for Mexican cuisine, and Happy Hawg BBQ for Southern barbecue.
Where can I find other fast food and ice cream options near Dairy Queen Grill & Chill?
You can find another Dairy Queen, Subway sandwich shop, Little Caesars Pizza, and WNB Factory burger restaurant close by.
Are there any local services or shops near Dairy Queen Grill & Chill that might interest visitors?
Yes, nearby you can find automotive services like Mavis Tires & Brakes, beauty salons like New GA Nail Salon Dallas, and wellness centers such as Avaas Spa and Tan Dallas.
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Certified March 01, 2026Yext Knowledge Graph
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