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Dairy Queen Grill & Chill

3.9
(584 reviews)

Business Details

7947 Villa Rica Hwy, Dallas, GA
30157-8619, United States
(770) 575-0194
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
7947 Villa Rica Hwy, Dallas, GA
30157-8619, United States

Hours

Reviews

3.9
584 reviews
5 stars
286
4 stars
126
3 stars
64
2 stars
23
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold or improperly prepared items, and some even reported food safety concerns.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and counters.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting friendly staff and good experiences.
  • QL
    Queen L
    3 days ago
    1.0
    My mom and I went to this local DQ to grab a quick bite to eat. Ordered a large onion ring and a regular onion ring and a Butterfinger blizzard and a vanilla MOO Latte. I have ordered these numerous times in the past a handful of times I couldn’t even count and I’ve never received a vanilla latte. That was the color of vanilla ice cream with whipped cream on the top of it typically, it has a brown tint to it which this did not, and when I slipped it, it tasted as of straight vanilla ice cream . I then asked the teenage boy behind the window, which was flirting with one of the employees if I could get the right drink because this is not taste right he then proceeded to tell me that that’s the way they make it and it was right I said I have ordered this many times before and I know for an absolute fact that this is not right because it taste just like vanilla ice cream so if you could please remake it. He walked away from the window and went to speak to someone and came back and said that that’s just the way he makes it so basically take it or leave it. I said well I just paid for something I wanted and that’s not what I got so I want something different so you can replace with something else so then he rolls his eyes with attitude and walks away to go find the manager I assume who then comes to the window to tell me the items that I am allowed to get to replace the item that I wanted in the first place that was not made right . This manager was unprofessional, trashy, looking and blatantly rude and did not enjoy her job. No offense to any of these employees that work here, but as a company, you should be proud of the employees that you hire and proud of the behavior behind their actions at their job so do better Dairy Queen do better.
  • JC
    Jarred Cook
    Feb 6, 2026
    1.0
    Bread with the chicken fingers was hard as a rock.. won't be back
  • JJ
    Jade Johnson
    Jan 15, 2026
    5.0
    Hands down great place to eat. The associates are very polite and friendly. Never has anyone ever been rude to me. Very clean, great atmosphere and professional!!
  • DH
    Debbie Hoar
    Jan 9, 2026
    1.0
    This Dairy Queen was a NIGHTMARE from the second I walked in. The dark‑haired, fair‑skinned girl at the front came up to me with the WORST attitude I have ever experienced, rolling her eyes and acting like I ruined her day by ordering food. She looked completely unhygienic and was openly being sexual with one of the cooks behind the counter. This is a RESTAURANT, not a dating show. The place itself was FILTHY. Sticky floors, dirty counters, trash everywhere. And it somehow got WORSE. There was HAIR in my burger and—brace yourself—a BANDAID IN MY BLIZZARD. A BANDAID. I almost passed out. I genuinely don’t understand how this place hasn’t been shut down by the health department. To top it ALL off, my food made both me AND my husband violently sick. We had diarrhea and vomiting all night and almost went to the hospital. Frankly, DQ should be paying my medical bills for what they put us through. This place is a biohazard, a lawsuit waiting to happen, and the most traumatic fast‑food experience of my life. I am DISGUSTED.
  • RD
    Reformed Dave
    Dec 11, 2025
    1.0
    Lukewarm Burgers, badly blended blizzard! I Do Not plan on returning to say the least!

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers®.

What are the operating hours of Dairy Queen Grill & Chill in Dallas, GA?

Dairy Queen Grill & Chill is open every day from 11:00 AM to 9:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified March 01, 2026Yext Knowledge Graph
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