Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
577 reviews
5 stars
282
4 stars
127
3 stars
64
2 stars
23
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional management, and a lack of basic courtesy.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, and inconsistent portion sizes.
Drive-Thru Experience
Many customers reported long wait times and issues with their orders at the drive-thru, including missing items and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to detail in food preparation.
Management Issues
Several reviews pointed to poor management practices, including refusal to honor coupons and inadequate handling of customer complaints.
- CECarl EvansNov 11, 20251.0The burger was gross and overpriced. I guess they should stick to ice cream
- AMArnulfo MoralesNov 4, 20251.0I will not be returning the lady in the front was rude only beacuse i asked her a question never coming back!
- TSTaShaiyah SalterOct 27, 20251.0The people need to be trained on customer service, it’s ridiculous.
- MMMiami MikeOct 14, 20254.0It's pretty clean ,service is good ,friendly
- SBShayla Buitrago-PerezSep 2, 20252.0Just went by 09/02/2025, and wasn’t allowed to add on an ice cream for my daughter at the window. Never heard of that rule before, I’ve added things at the window before at this exact location and suddenly I can’t? Seems a bit lazy to me, who ever is currently working the drive through today at 2:50 PM needs to be re-evaluated for that job. Customer service has gone down hill, and this just solidifies that. All I wanted to add was an ice cream cone…how hard could that have honestly been? Disappointed is an understatement. Will not be back since I can’t even add to my order BEFORE I even paid for it. Attitude was horrible, no charisma, obviously hates her job and decides to just make everyone hate her workplace. Well she succeeded and lost regular customers today, I hope Management takes a step back and takes a good look at who they are hiring. It doesn’t take much effort to smile and at least be a decent human being. If you don’t want work with customers get a different job.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers®.
What are the operating hours of Dairy Queen Grill & Chill in Dallas, GA?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 9:30 PM.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for customers.
Does Dairy Queen Grill & Chill offer seating options for customers?
Yes, there is both indoor seating and outdoor seating available at this Dairy Queen location.
Is Dairy Queen Grill & Chill family-friendly and accessible for kids?
Yes, the restaurant is family-friendly with booster seats, is welcoming to children, and is wheelchair accessible.
Can I order from Dairy Queen Grill & Chill online or through an app?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What amenities does Dairy Queen Grill & Chill provide for customer convenience?
Amenities at this location include free WiFi, restrooms, booster seats, and wheelchair accessibility.
What are some nearby restaurants where I can go before or after visiting Dairy Queen Grill & Chill?
Nearby dining options include Waffle House for breakfast, LaBamba Mexican Restaurant and La Bamba Mexican Bar & Grill for Mexican cuisine, and Happy Hawg BBQ for Southern barbecue.
Where can I find other fast food and ice cream options near Dairy Queen Grill & Chill?
You can find another Dairy Queen, Subway sandwich shop, Little Caesars Pizza, and WNB Factory burger restaurant close by.
Are there any local services or shops near Dairy Queen Grill & Chill that might interest visitors?
Yes, nearby you can find automotive services like Mavis Tires & Brakes, beauty salons like New GA Nail Salon Dallas, and wellness centers such as Avaas Spa and Tan Dallas.