Customer service experiences vary widely, with many praising friendly staff while others report rude or inattentive service.
Cleanliness
The restaurant is generally noted for being clean, though some reviews mention issues with bathroom cleanliness.
Food Quality
Food quality is often praised, but there are complaints about incorrect orders and food being served cold or improperly prepared.
Management Issues
Several reviews highlight poor management practices, including staff behavior and handling of customer complaints.
Pricing Concerns
Customers express dissatisfaction with pricing, feeling that it is high for the quality of food received.
MC
Mr C
Sep 14, 2025
5.0
Fast friendly service.. clean inside
DF
Deanna Faith
Aug 29, 2025
5.0
Great food. Great service. Knowledeable staff. Affordable. Clean atmosphere.
JW
Jeff Wilkinson
Aug 28, 2025
5.0
Have had nothing but great experiences here. Orders always right. Workers are always happy and professional.
TF
Todd France
Aug 27, 2025
3.0
My family went for an early dinner and we were the only ones in the restaurant. We ordered our food and had them hold the kids ice cream until after we ate. When the kids were almost finished eating, I went to the counter to get their cones. I waited over 5 minutes (seemed like a lifetime) without anyone acknowledging me. I made eye contact with everyone in the back, but no help. When the young girl that took our order walked out from the back toward the counter, before I could speak, she said "I'm going on break". We finally did get someone to get the kid's cone, but it took forever. It seemed to me there were way too many young employees without any supervision.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Dallas, GA?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sunday.
Where is Dairy Queen Grill & Chill located?
It is located at 8619 Dallas Acworth Hwy, Dallas, GA, 30132-2177, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill provide accessibility features?
Yes, they offer wheelchair accessibility, booster seats, high chairs, outdoor seating, restrooms, and family-friendly environments.
Can I order Dairy Queen Grill & Chill menu items online for pickup?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/46170/
Is there WiFi available at Dairy Queen Grill & Chill?
Yes, the location provides free WiFi for customers.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, they offer a drive-thru service for convenient ordering.
What family-friendly amenities are available at Dairy Queen Grill & Chill?
They have booster seats, high chairs, restrooms, and are welcoming to children and families.
Are there other food options near Dairy Queen Grill & Chill?
Yes, nearby eateries include Waffle House for breakfast, Popeyes Louisiana Kitchen for chicken meals, Wendy's for burgers, The Bistro Grill for American cuisine, Arby's for sandwiches, Moe's Southwest Grill for Tex-Mex, and Starbucks for coffee.
What nearby stores could be convenient to visit before or after going to Dairy Queen Grill & Chill?
Nearby stores include Dollar Tree for discount shopping, Pet Supermarket for pet needs, and CrossRoads Gallery for home decor and jewelry.