Service Quality
Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others noted rude behavior and lack of attention.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, while a few customers enjoyed their meals.
Order Accuracy
Numerous customers experienced problems with incorrect orders, missing items, and confusion at the drive-thru, leading to dissatisfaction.
Cleanliness
While some customers noted a clean environment, others reported dirty tables and unsanitary conditions.
Management Issues
Several reviews pointed to poor management practices, including lack of responsiveness to complaints and inadequate staff training.