Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.7
266 reviews
5 stars
84
4 stars
15
3 stars
20
2 stars
29
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, such as cold or old food, incorrect items, and unsatisfactory preparation.
Cleanliness
Concerns were raised about cleanliness and hygiene practices, including unprofessional staff attire and unsanitary conditions.
Customer Experience
Several customers expressed frustration with their overall experience, citing a lack of professionalism and organization among staff.
- ABAnthony BatesDec 2, 20251.0Horrible service rude workers. Paid extra for a bigger burger and come back home with my large frys barley even filled to half and my chili freezing cold and my burger to be the size of a white castle burger. Chili was so cold the grease was chunks on top.
- MLMy Rules My LifeDec 2, 20251.0Worst location. Food is never ready when its a pick up order. Then when you go through the drive thru they always tell you pull up to wait in a parking spot for 10 mins or more for something simple. Ordering early doesnt work either. Workers are slow! Almost incompetent most of the time. Id rather drive further to get better and faster service.
- DGDavid GasserNov 18, 20255.0Very nice employees,friendly,clean dinning,will go there more times
- PJPatricia JacksonOct 31, 20251.0Bad experience 10/30/2025. Bought a Wendy’s single, just the sandwich, and it was probably 4 to 5 hours old, and made me sick. A sandwich cannot sit that long under the light warmer with mayo on it. There was nothing fresh, and it was totally distasteful. Could only eat a few bites, before tossing it. This particular location has a hard time of serving fresh and hot food, and customer service is never good. Do not feel a need to revisit, always disappointed.😢
- CCChellie CunninghamOct 30, 20251.0This is the 2nd time I have received bad service at the Wendy's Dacula location. The 1st time, I cancelled our order when they didn't have the 1st, 2nd or 3rd option I tried to order. Tonight we ordered 2 ck tender kids meals with Frosties, a Taco Salad and medium ice tea. They asked us to pull up as there was a slight wait on the tenders. We waited 10 minutes for them to bring out the kids meals but they forgot the taco salad & ice tea. So we waited again while they got them. When we unpacked our dinner at home, we found only the lettuce part of the Taco Salad and nothing else. I paid for the entire item. Worst part..when I phoned to inform the mgr. RJ of their mistake and the seemingly lack of urgency and care the staff projected, he hung up on me! Wendys, you will not fool me again. You have lost my business! To the owner of this franchise....I do not post negative reviews but feel I must this time.....you need to know there is a problem in order to fix it.
Frequently Asked Questions About Wendy's
Is 765 Dacula Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's, 765 Dacula Road?
The drive-through is open daily from 6:30 AM to 12:00 AM at this Wendy's location.
Can I order Wendy's food for delivery in the Dacula area?
Yes, delivery is available where supported. You can check availability by entering your address on Wendy's app or at order.wendys.com.
Does the Wendy's at 765 Dacula Road serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment options are accepted at Wendy's, 765 Dacula Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact the Wendy's location on Dacula Road?
You can provide feedback via Wendy's Customer Care team on their Contact page, by calling (770) 243-2583, or through their Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy’s menu website, mobile app, and in-restaurant posters. Staff can assist you as well.
What are some nearby places of interest around Wendy's, 765 Dacula Road?
Nearby places include Avanti Nail Spa for beauty services, Friends American Grill for dining and drinks, and Publix Super Market at Dacula Village for grocery shopping.
Are there fitness or wellness locations near Wendy’s at 765 Dacula Road?
Yes, Functional Fitness Personal Training gym is nearby, along with several beauty salons like Creations by G Barbershop and POSH a Mireille Salon.
What dining options are available near Wendy’s on Dacula Road?
Besides Wendy’s, nearby dining includes Waffle House for breakfast, El Jinete Mexican Restaurant, and Huey Magoo's for American-style chicken and more.
Is there a mobile app available for ordering at Wendy's, 765 Dacula Road?
Yes, you can order via the official Wendy’s mobile app available on the Apple App Store or through the website order.wendys.com.