Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.7
262 reviews
5 stars
83
4 stars
15
3 stars
20
2 stars
29
1 star
115
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, old, or improperly prepared food, including burnt burgers and stale fries.
Service Issues
Many reviews highlighted poor customer service, including long wait times, incorrect orders, and unprofessional staff behavior.
Order Accuracy
Frequent complaints about missing items or incorrect orders were noted, with several customers expressing frustration over repeated mistakes.
Cleanliness Concerns
Some customers raised issues regarding cleanliness and hygiene practices, including unsanitary conditions and unprofessional staff attire.
Management Problems
Reviews indicated a lack of effective management, with reports of disorganized staff and inadequate training contributing to poor service.
- PJPatricia JacksonOct 31, 20251.0Bad experience 10/30/2025. Bought a Wendy’s single, just the sandwich, and it was probably 4 to 5 hours old, and made me sick. A sandwich cannot sit that long under the light warmer with mayo on it. There was nothing fresh, and it was totally distasteful. Could only eat a few bites, before tossing it. This particular location has a hard time of serving fresh and hot food, and customer service is never good. Do not feel a need to revisit, always disappointed.😢
- CCChellie CunninghamOct 30, 20251.0This is the 2nd time I have received bad service at the Wendy's Dacula location. The 1st time, I cancelled our order when they didn't have the 1st, 2nd or 3rd option I tried to order. Tonight we ordered 2 ck tender kids meals with Frosties, a Taco Salad and medium ice tea. They asked us to pull up as there was a slight wait on the tenders. We waited 10 minutes for them to bring out the kids meals but they forgot the taco salad & ice tea. So we waited again while they got them. When we unpacked our dinner at home, we found only the lettuce part of the Taco Salad and nothing else. I paid for the entire item. Worst part..when I phoned to inform the mgr. RJ of their mistake and the seemingly lack of urgency and care the staff projected, he hung up on me! Wendys, you will not fool me again. You have lost my business! To the owner of this franchise....I do not post negative reviews but feel I must this time.....you need to know there is a problem in order to fix it.
- GDGabrielle DixonOct 17, 20251.0breakfast was cold. made our stomachs hurt immediately after
- AKAlyssa KyraOct 16, 20251.0DO NOT EAT HERE!!!! They forgot half my food and when I called to let them know, and also figure it out they kept hanging up on me!!!! Very unprofessional do NOT give them your business or money
- KEKenneth EvansOct 6, 20251.0It’s not the first time my order was messed up. If I could not rate it suits it just fine. The service there is poor. I ordered a Dave’s double with bacon what I got was a cheeseburger. I called to tell them about my experience was left on hold for a period of time. You could hear them in the background talking about personal things inappropriate for work atmosphere on excuses should be shut down.
Frequently Asked Questions About Wendy's
Is 765 Dacula Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dacula, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dacula, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 243-2583.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 765 Dacula Wendy’s serve breakfast?
Yes, this Wendy’s location in Dacula, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's, 765 Dacula Road?
The drive-through is open daily from 6:30 AM to 12:00 AM at this Wendy's location.
Can I order Wendy's food for delivery in the Dacula area?
Yes, delivery is available where supported. You can check availability by entering your address on Wendy's app or at order.wendys.com.
Does the Wendy's at 765 Dacula Road serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment options are accepted at Wendy's, 765 Dacula Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact the Wendy's location on Dacula Road?
You can provide feedback via Wendy's Customer Care team on their Contact page, by calling (770) 243-2583, or through their Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy’s menu website, mobile app, and in-restaurant posters. Staff can assist you as well.
What are some nearby places of interest around Wendy's, 765 Dacula Road?
Nearby places include Avanti Nail Spa for beauty services, Friends American Grill for dining and drinks, and Publix Super Market at Dacula Village for grocery shopping.
Are there fitness or wellness locations near Wendy’s at 765 Dacula Road?
Yes, Functional Fitness Personal Training gym is nearby, along with several beauty salons like Creations by G Barbershop and POSH a Mireille Salon.
What dining options are available near Wendy’s on Dacula Road?
Besides Wendy’s, nearby dining includes Waffle House for breakfast, El Jinete Mexican Restaurant, and Huey Magoo's for American-style chicken and more.
Is there a mobile app available for ordering at Wendy's, 765 Dacula Road?
Yes, you can order via the official Wendy’s mobile app available on the Apple App Store or through the website order.wendys.com.