Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
889 reviews
5 stars
278
4 stars
188
3 stars
136
2 stars
81
1 star
206
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving old, cold, or poorly prepared food, with several instances of incorrect orders.
Service Issues
Numerous reviews highlighted slow service, rude employees, and disorganized staff, leading to a frustrating customer experience.
Cleanliness
The dining area was often noted as clean, although some reviews mentioned issues with the bathrooms.
Inconsistent Experience
Customer experiences varied widely, with some praising the food and service while others reported significant dissatisfaction.
Management Concerns
Several reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.
- EWEliza WadeNov 2, 20251.0I purchased 3pc chicken tenders for my daughter and the tenders were very small and burnt. It was either old or over cooked and not ok. I called to speak to someone but no one answered.
- JMJohn ManleyOct 21, 20252.0Food was old and dry. You could tell it had been under a heat lamp for a while. Employees didn’t seem to care. Got the feeling I was bothering them just by walking in and ordering food. But the dining area was clean! The young man in training was the only one that was polite and he was also the one constantly checking on and cleaning the dining area.
- LNLauren NorrisOct 16, 20255.0The dining room is always super clean, and the service is always great! My order comes very quickly! Maria is the best!
- SGStephen GriffinOct 14, 20251.0This is the only Wendy’s that charges .50 cents per sauce! They must be broke or something, the one on Dacula road doesn’t do that.
- PJPaul Schlitz Jr.Sep 25, 20251.0After multiple times of the Wendy's being terrible, I decided to try it one more time tonight. I walked in and immediately saw a cashier that looked like he had no idea what he was doing. I ordered on the kiosk, and it took 20 minutes for my food to be ready even though there were only two other people waiting for food and the restaurant was empty. A man that looked like he could be the manager was not helping the situation, he was reading items off the screen one by one for the cashier to get. This took extra time because instead of saying something like, "go get two fries," he would say "go get one fry" and when the casher got the fry, he would then direct him to go get another fry. The burger was hastily slapped together (I don't know why - they had 20 minutes...) and a mess with only one piece of bacon. Before this experience, they have been very aggressive, been rude, and they have thrown my food into the bag so it was all mixed together (the burger fell apart and mixed with the fries and nuggets because they threw those in too). Overall a negative experience, I would recommend going to the Burger King, Zaxby's or McDonald's nearby. I know Dave Thomas, the founder of Wendy's, would be disappointed if he saw this kind of service.
Frequently Asked Questions About Wendy's
Is Hamilton Mill Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dacula, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dacula, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 271-1598.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hamilton Mill Wendy’s serve breakfast?
Yes, this Wendy’s location in Dacula, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Dacula, GA?
Wendy's drive-through is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the Dacula Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
How can I order Wendy's food for delivery or takeout?
You can order for delivery or takeout via the Wendy's app or at order.wendys.com by selecting your location.
What payment methods does Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
What are the dining options available at Wendy's Dacula?
The restaurant offers dine-in, drive-thru, takeout, and delivery services. Curbside pickup is not available.
How can I contact the Wendy's location at 2110 Hamilton Creek Parkway?
You can call them directly at (770) 271-1598 or reach Customer Care via 888-624-8140 or the online contact page.
Are there any nearby fast food restaurants if I want alternatives?
Nearby fast food options include Burger King, Arby's, Moe's Southwest Grill, Zaxby's, and Firehouse Subs, all close to Wendy's on Hamilton Creek Parkway.
Where can I grab a bubble tea after dining at Wendy's?
Pearl's Tea - Hamilton Mill, a bubble tea spot, is located nearby and is a great option for dessert or a refreshing drink after your meal.
What nearby services can I visit before or after my meal at Wendy's?
You can visit nearby businesses such as Jackie Yates Salon for hair styling, ATL Massage for relaxation, or The Home Depot for home improvement needs.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available at menu.wendys.com or through the Wendy's mobile app, including allergen information and customizable nutrition stats.