McDonald's

3.1
236 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
912 Harbins Rd, Dacula, GA
30019, United States

Hours

Reviews

3.1
236 reviews
5 stars
87
4 stars
22
3 stars
25
2 stars
24
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with complaints about overflowing garbage.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

While some reviews praised friendly staff, many others noted unprofessional behavior and lack of accountability from employees.
  • MB
    Matthew Bacon
    2 days ago
    1.0
    As an employee, no one should ever aggressively knock on the window and point towards another door, whether there’s a spill at the one or not. I still appreciate the fact of that she was trying to not let anyone step in a vomit spill, but there are better ways of doing so.
  • FH
    Fortniteaallday Hi
    Dec 26, 2025
    1.0
    Service is very bad we got no update on our food for about 10min
  • MW
    Maggie Washington
    Dec 18, 2025
    1.0
    If I could leave 0 stars I would! My family and I go through the drive-through at least once a week at the establishment because our children have afterschool programs in the area. I was waiting on another child of mine to complete their afterschool activities so my daughter and I went in and decided to eat inside. Never again! The front of the house was disgusting! There was food all over the tables, all over the chairs and all over the floors and the entire front of the house. The garbage pails were quite literally overflowing and garbage is falling out of the garbage bins onto the floor, and there was no way for you to even empty your tray and place your tray on top of the garbage pails because it was overflowing . To top it all off there were homeless people in there seeking shelter. I am aware that not everyone is as fortunate as some people who have a roof over their head so with that being said, I am not heartless. But it is a little bit concerning when you have your children and they’re allowing the establishment to be shelter for homeless people. I was told by the current manager on shift that the GM is supposed to take care of this and people didn’t show up for their shift. While I understand where they’re coming from this establishment is still a restaurant and an eatery and should be kept up to par when it comes to cleanliness! Upon looking at these reviews, I am completely mortified, and I will no longer be eating at this establishment! I have called the corporate office and I have filed a formal complaint with the health department. How disheartening! They can’t even keep it clean and provide good service and the place is BRAND NEW! Do better !
  • EM
    Ericka Miller
    Dec 8, 2025
    1.0
    Worst McDonalds ever. They put a surcharge on sweet tea. Even when bought with meal. Rude customer service, dishonest about who is a manager. My 65$ dollar order was just not needed here. This may be the closest; however there are 3+ more within a 5 mile range and they definitely treat the customer right
  • MM
    Michelle Mobley
    Dec 5, 2025
    1.0
    This location started out great and then went down hill fast. Went in for grinch meal. It was advertised all over the building yet they say they are no longer serving them. When I said there’s signs all over you building and on kiosk outside and inside she said well we don’t have them anymore. I’m done. Chic fil an across the street for me.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Dacula, GA?

McDonald's in Dacula, GA is generally open from 6:00 AM to 11:00 PM Monday through Thursday, extends to midnight on Friday and Saturday, and operates from 7:00 AM to 11:00 PM on Sunday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday, and until midnight on Friday and Saturday. On Sunday, it operates from 7:00 AM to 11:00 PM.