Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with complaints about overflowing garbage.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
Staff Attitude
While some reviews praised friendly staff, many others noted unprofessional behavior and lack of accountability from employees.
MB
Matthew Bacon
2 days ago
1.0
As an employee, no one should ever aggressively knock on the window and point towards another door, whether there’s a spill at the one or not. I still appreciate the fact of that she was trying to not let anyone step in a vomit spill, but there are better ways of doing so.
FH
Fortniteaallday Hi
Dec 26, 2025
1.0
Service is very bad we got no update on our food for about 10min
MW
Maggie Washington
Dec 18, 2025
1.0
If I could leave 0 stars I would! My family and I go through the drive-through at least once a week at the establishment because our children have afterschool programs in the area. I was waiting on another child of mine to complete their afterschool activities so my daughter and I went in and decided to eat inside. Never again! The front of the house was disgusting! There was food all over the tables, all over the chairs and all over the floors and the entire front of the house. The garbage pails were quite literally overflowing and garbage is falling out of the garbage bins onto the floor, and there was no way for you to even empty your tray and place your tray on top of the garbage pails because it was overflowing . To top it all off there were homeless people in there seeking shelter. I am aware that not everyone is as fortunate as some people who have a roof over their head so with that being said, I am not heartless. But it is a little bit concerning when you have your children and they’re allowing the establishment to be shelter for homeless people. I was told by the current manager on shift that the GM is supposed to take care of this and people didn’t show up for their shift. While I understand where they’re coming from this establishment is still a restaurant and an eatery and should be kept up to par when it comes to cleanliness! Upon looking at these reviews, I am completely mortified, and I will no longer be eating at this establishment! I have called the corporate office and I have filed a formal complaint with the health department. How disheartening! They can’t even keep it clean and provide good service and the place is BRAND NEW! Do better !
EM
Ericka Miller
Dec 8, 2025
1.0
Worst McDonalds ever. They put a surcharge on sweet tea. Even when bought with meal. Rude customer service, dishonest about who is a manager. My 65$ dollar order was just not needed here. This may be the closest; however there are 3+ more within a 5 mile range and they definitely treat the customer right
MM
Michelle Mobley
Dec 5, 2025
1.0
This location started out great and then went down hill fast. Went in for grinch meal. It was advertised all over the building yet they say they are no longer serving them. When I said there’s signs all over you building and on kiosk outside and inside she said well we don’t have them anymore. I’m done. Chic fil an across the street for me.
What are the regular operating hours of McDonald's in Dacula, GA?
McDonald's in Dacula, GA is generally open from 6:00 AM to 11:00 PM Monday through Thursday, extends to midnight on Friday and Saturday, and operates from 7:00 AM to 11:00 PM on Sunday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday, and until midnight on Friday and Saturday. On Sunday, it operates from 7:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery service is available from 6:00 AM to 10:30 PM Monday through Thursday, 6:00 AM to 11:30 PM on Friday and Saturday, and 7:00 AM to 10:30 PM on Sunday.
Does this McDonald's offer mobile app ordering?
Yes, you can order via the McDonald's Mobile App, available on both iOS and Android platforms, for convenient mobile ordering and payment.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at the McDonald's on Harbins Rd?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Does this McDonald's location have facilities suitable for families and individuals with disabilities?
Yes, it offers wheelchair-accessible entrances, seating, restrooms, unisex restrooms, high chairs, and welcomes children.
Which nearby coffee shops can I visit before or after dining at McDonald's?
Starbucks, a nearby coffee shop and cafe, is close by and offers options if you're looking for additional coffee or smoothie choices before or after your visit to McDonald's.
Are there convenient grocery stores or pharmacies near this McDonald's location?
Yes, Publix supermarket and Publix Pharmacy at Harbins 316 are nearby, making it easy to combine grocery or pharmacy errands with your visit to McDonald's.
Are there other dining options near McDonald's in Dacula, GA?
Yes, nearby alternatives include Jersey Mike's Subs for sandwiches, Tropical Smoothie Cafe for smoothies and healthy eats, Wingstop for chicken wings, and Tequila Mama Taqueria Dacula for Mexican and Asian cuisine.