McDonald's

3.5
1536 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
615 Dacula Road, Dacula, GA
30019, United States

Hours

Reviews

3.5
1,536 reviews
5 stars
574
4 stars
308
3 stars
219
2 stars
111
1 star
324

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, particularly from management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Food Quality

Several customers expressed disappointment with the quality of food, mentioning stale items and poorly prepared meals.

Pricing Concerns

Customers noted that prices are high and felt that the value for money has decreased, with some items being overpriced.

Positive Staff Experiences

Despite negative feedback, some customers praised specific staff members for their friendliness and excellent service.
  • HT
    Heather Taylor
    Nov 7, 2025
    5.0
    Food is always fresh, hot, and ready. The man who works 24/7 and is there every night into the morning is such a good worker and makes you feel like family. I love this Mickey D.
  • SD
    Sonya Davis
    Nov 4, 2025
    1.0
    This is the Third time I’ve ordered an apple pie and every time it’s been of time.
  • DJ
    Dominique Jackson
    Oct 25, 2025
    1.0
    Y’all should be ashamed. I went to the McDonald’s near my mom’s house and this is what I get. What kind of cheese is this. I can’t.
  • CC
    Colleen
    Oct 18, 2025
    1.0
    NOT DOG FRIENDLY! They charge for pup cups which are free at many other McDonald's. And they don't even give you a cup! They put 1 small squirt in a small sauce container instead of a cup like the other McDonald's. My dog ate it in 3 licks. Regret going here and do not recommend unless you want to frustrate your dog. Will not return to this location and will stick with the ones who give free pup cups.
  • JT
    Jay Turcios
    Oct 12, 2025
    1.0
    I came to McDonald’s Donald’s with my family to have a good time, good meal, and some good service, however I got into an altercation with one of the staff about drinks, only because bigger drinks have “monopoly stickers” even though I paid for my drinks the woman would not let me get a bigger drink and when she called her manager he also said as much, but even worse when I got my meal it was pretty late and cold, I ordered a Carmel coffee but they put barely any Carmel at all, when I kindly asked them to remake it since it had no Carmel in it they gave me a mean look and remade it, and to my surprise they made it the exact same, no Carmel, just disappointment and a stomach ache after, this has ruined my appetite and my faith in Mc Donald’s, never coming here again.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 615 Dacula Road?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at 615 Dacula Road offers drive-through service 24/7.