McDonald's

3.5
1543 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
615 Dacula Road, Dacula, GA
30019, United States

Hours

Reviews

3.5
1,543 reviews
5 stars
577
4 stars
308
3 stars
220
2 stars
111
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly during peak hours.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect items.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for poor customer service and unprofessional behavior.

Mobile Orders

Customers frequently experienced problems with mobile orders, including long wait times and missing items.

Cleanliness and Environment

Mixed feedback on cleanliness; some noted a clean and modern environment, while others reported dirty conditions.
  • AL
    Alvin Lee
    2 days ago
    1.0
    Last week they forgot the meat in the burger. Brother goes this week, they forget the entire burger. It’s so over
  • RB
    Ronald Bryant
    Dec 28, 2025
    1.0
    Please do not place mobile orders to this location. It took an hour to receive our order. It took 30 minutes for some someone to even acknowledge us in the dining area. Terrible and unorganized.
  • JU
    jesus urdaneta
    Dec 24, 2025
    5.0
    El servicio de comida para llevar es bueno, la atención al cliente es especial y la comida estuvo mi sabrosa.
  • CC
    Chantel Castilla
    Dec 23, 2025
    1.0
    Everytime I come and order though the app I'm waiting for more then 15 minutes for my food, they forget some of the items in my order and when asking for sauces and dining in they forget to bring it I promise I'm gonna stop coming to this McDonald's specifically.. almost always they do something to miss me off
  • IS
    I. Spindola
    Dec 16, 2025
    3.0
    Typical McDonald's, gone is customer service to order all electronically. Staff works hard underpaid but smiles every where. Meat so cold didn't melt cheese. Bur it's the way of keeping up with the drive through

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 615 Dacula Road?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at 615 Dacula Road offers drive-through service 24/7.