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McDonald's

3.5
(1553 reviews)

Business Details

615 Dacula Road, Dacula, GA
30019, United States
(770) 682-0068
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
615 Dacula Road, Dacula, GA
30019, United States

Hours

Reviews

3.5
1,553 reviews
5 stars
582
4 stars
308
3 stars
222
2 stars
111
1 star
330

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, stale, or incorrect items.

Staff Attitude

While some staff were praised for their friendliness, others were criticized for being rude or dismissive.

Mobile Order Problems

Customers frequently experienced issues with mobile orders, including missing items and long wait times.

Cleanliness and Environment

Several reviews noted that the restaurant's cleanliness and overall environment were unsatisfactory.
  • YC
    YONG PIL CHOI
    Feb 18, 2026
    3.0
    No WiFi here! But their Delux QPC is great if I compare it with other branches near by.
  • LL
    Lennox
    Jan 27, 2026
    5.0
    The food here is always really delicious and the staff is kind but inside it looks like a prison. It’s high key weird as hell to pick that as an aesthetic. I miss Ronald McDonald
  • MS
    Mario Salazar
    Jan 26, 2026
    3.0
    It does the job, always have to double check my bag though its like 50-50 on a missing non-food item.
  • LD
    Leonardo Delgado
    Jan 25, 2026
    1.0
    unnacurate information if the place is open or closed, they even leave their uber eats and doordash on when they are closed please fix this
  • AF
    AJ Farris
    Jan 15, 2026
    1.0
    I've finally hit my breaking point with this location. I've been a regular customer for years, but it seems as if in the past 6 months the level of service has gone down tremendously. I get my kids breakfast here every Thursday morning on my off day, and usually bring them to the play place on my other off day. I ordered their breakfast on the app 20-25 minutes before it ends, but when i got there to pick it up right at the transition time (10:29) between breakfast and lunch the lady at the drive through said she wouldn't be able to find the order because they switched to the lunch menu. I explained to her that I ordered it on the app 20 minutes prior and her response was "you have to be here when you order it on the app". So i asked her what's the point of having the app if I have to be here when i order it and she laughed at me and said "I don't know?". I could hear her laughing at my frustration through the drive thru speaker. I work in the food industry and know that instead of laughing, maybe an apology for the inconvenience and an alternative solution would be a better way to handle this. This is my last bad experience at this location as I have had several others prior to this one, and will no longer be coming here. If you order on the app, prepare to have to wait just as long, if not longer than you would just driving up and ordering. If you have an issue, prepare for a lack of accountability on the staffs behalf. I'm local to this area and will tell everybody i know that its not worth the hassle, and just go to a different McDonalds. I hope the lady at the drive thru finds this review as funny as she found my frustration, as well as my kids disappointment.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 615 Dacula Road?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at 615 Dacula Road offers drive-through service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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