McDonald's

3.4
1557 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2443 Hamilton Mill Pkwy, Dacula, GA
30019, United States

Hours

Reviews

3.4
1,557 reviews
5 stars
528
4 stars
323
3 stars
257
2 stars
118
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or stale items, while others enjoyed their meals.

Cleanliness

The location was noted for being clean, but some reviews mentioned unsanitary conditions and a dirty play area.

Staff Friendliness

While some staff were described as friendly and helpful, others were reported to be rude or unprofessional.
  • LS
    Laura Sharpe
    4 days ago
    2.0
    The food sucked. I have been to McDonalds where it was fresh and the fries were amazing - the fries are what get me! But today I got a double cheeseburger and fries. The fries were rubbery (old!) and the cheeseburger had been sitting for at least an hour. It was STALE. I’m done with McDonalds. Back to fresh food for me!!!
  • PM
    Pat Marcolongo
    Jan 4, 2026
    5.0
    I took my grandkids here. Staff was friendly and helpful. Food came out quickly..
  • YW
    Yolanda Wilson
    Jan 4, 2026
    4.0
    They are always out of something, but the staff is nice. The young lady that bought my coffee to the car was very pleasant.
  • DP
    DOHYUN PAK
    Dec 18, 2025
    1.0
    If you order delivery I would stop and think twice. They messed up my order an completely forgot the big portion of it. Calling the help line doesn’t help. Won’t resend the food you order just a refund but have to pay the delivery fee….. this place needs to have a better team to fix inspect the order.
  • KK
    Kiahh
    Dec 5, 2025
    1.0
    The young lady at the drive thru was very rude. Tone of voice is everything and hers was filled with attitude. I got to the window and asked for her name and they stated they couldn’t give it because she was a minor. I know I’m not the only one who complained about her attitude. The manager was no better. She stated she would talk to the young lady but you can tell she was just talking. She seemed very lost and not in control. The manager, Tabitha stated “she wasn’t listening on the headset because she had a lot going on” she wasn’t wearing a headset to listen. Who knows how many other people the young lady was rude to a manager with a headset on could have caught it and addressed. Neither of them apologized. People work to hard for their money to deal with rude attitudes. I will no longer be a customer of McDonald this was the last time

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 2443 Hamilton Mill Pkwy, Dacula?

McDonald's is open Monday to Thursday from 5:30 AM to 1:00 AM, Friday and Saturday from 5:30 AM to 2:00 AM, and Sunday from 6:00 AM to 1:00 AM.

When is the drive-through at this McDonald's location available?

The drive-through operates Monday to Thursday from 5:30 AM to 1:00 AM, Friday and Saturday from 5:30 AM to 2:00 AM, and Sunday from 6:00 AM to 1:00 AM.