Location.com logo
Brand Certified

Five Guys

4.3
(1083 reviews)

Business Details

3465 Braselton Highway, Dacula, GA
30019, United States
(770) 614-9389
https://restaurants.fiveguys.com/3465-braselton-highway

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3465 Braselton Highway in Dacula is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3465 Braselton Highway, Dacula, GA
30019, United States

Hours

Reviews

4.3
1,083 reviews
5 stars
685
4 stars
225
3 stars
88
2 stars
31
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and staff appearing unprofessional or inattentive.

Food Quality

While many enjoyed the burgers and fries, there were complaints about inconsistent food quality, including undercooked or overcooked items and issues with freshness.

Pricing Concerns

Numerous reviews highlighted that the prices are perceived as high relative to portion sizes and quality, leading to dissatisfaction among customers.

Cleanliness

The cleanliness of the restaurant was praised by some, but there were also reports of dirty tables and hygiene concerns regarding food preparation.
  • TL
    Tai Le
    4 days ago
    1.0
    More then 30 mins for two hotdogs is crazy. The worker are just standing around, giggling.
  • NE
    Nicole Emerson
    Feb 19, 2026
    1.0
    I called first to place an order, when the girl answered I asked if I could place my order. The girl says I can do it in 2 minutes because it was 9:58am and they open at 10am. I said to her can’t I just place it and you can enter it in 2 minutes and she tells me no then proceeds to hang up on me. I placed my order at 10am on the app. It’s 10:14 and my order is still not ready. When I walked in at 10:07am no one was in the dining room. Two people come out and begin to make my food! Are you kidding me??? No apology! Nothing! My order was ready at 10:25am! 25 minutes after placing it. Your food is great but your customer service is horrible. Hire friendly and hardworking people. Never again will I ever come to this location. I know this store couldn’t care less and that’s ok. There are so many other choices and with amazing service.
  • VK
    VINCE KHIEV
    Jan 29, 2026
    3.0
    Probably one of best burgers but for Combo set you back over $20 for lunch will Not be my regular place
  • SC
    Stephanie Cutler
    Jan 21, 2026
    1.0
    Really disappointed. No greeting, no hello, just, "what's your order?" While I waited for my order, ten minutes past when it was supposed to be ready, I watched as the employees finished my burger and wrapped it. At that point they realized that they didn't have any fries and so they dropped my fries while my burger sat waiting on the fries. There are four people, all young, standing around chatting. There's no reason I said have had to wait an additional five or six minutes for the fries. They're just too busy socializing and standing around talking. They aren't even busy. This is pure laziness. They would easily have seen that they needed to make some fries if they worked too busy talking and playing.
  • LL
    leeaf7
    Dec 29, 2025
    2.0
    It's a decent location with good burgers and a clean dining hall. My only complaint for this location is their ever-decreasing portion of french fries. Five Guys is known for its generous amount of fries and people knowing this, accept the outrageous $6 dollar pricing for "little" fries. Now what you get is really a "little" cup of fries, not even filled completely. This is why eating out is dying in this country. You pay $20+ for a fast food burger meal and the corporate just cuts on everything to squeeze an extra dollar out of customer.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: