Dunkin'

3.2
504 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dacula, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
557 Dacula Rd, Dacula, GA
30019, United States

Hours

Reviews

3.2
504 reviews
5 stars
191
4 stars
70
3 stars
39
2 stars
36
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews indicated that food and drinks were often stale or not fresh, particularly donuts and coffee.

Management Issues

Several customers noted problems with management, including lack of staff training and poor handling of customer complaints.

Customer Experience

While some customers praised friendly staff and quick service, many others expressed frustration with the overall experience, citing disorganization and neglect.
  • WG
    Will Gruber
    Jan 2, 2026
    5.0
    This Dunkin location will the best I have been to, service was great, food and coffee was great, this is a 5 star Dunkin, best Ive ever been to.
  • CT
    Christopher Thompson
    Nov 9, 2025
    1.0
    This location is the worst that I go to. Coffee is consistently bland, tastes old and stale. I’m just going to have to stop going here and go to ine further out.
  • AV
    Arturo Vegas
    Nov 2, 2025
    1.0
    I used to come here frequently but recently, their drive through service has been terrible. My recent orders were not toasted as requested, all feeling cold and tasted old, like they aren't refrigerating their food. Also, the woman who takes my order (on Sunday mornings) is ignoring details, such as how I want my coffee prepared, which is not difficult to understand when I say NO CREAM, and I have just stopped coming to this branch all together. Get a new crew or just go to another branch, like I have, where they care about retaining business, especially in this economy where the higher prices make it harder to eat out. This is not the time to chase your customers away with terrible service.
  • DD
    destiny22
    Oct 27, 2025
    1.0
    Worst place to get coffee never going back !
  • MG
    Misty Graham
    Sep 19, 2025
    1.0
    Customer service is absolutely horrible

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Dacula, GA?

Dunkin' in Dacula, GA is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.

Does Dunkin' in Dacula offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.