Customer service experiences vary widely, with some praising friendly and quick service, while others report rudeness and poor handling of complaints.
Food Quality
Food quality is inconsistent; while some customers enjoy fresh and delicious meals, others report issues with food safety, incorrect orders, and unsatisfactory taste.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and bathrooms, raising concerns about overall hygiene.
Order Accuracy
There are frequent complaints about incorrect orders and lack of attention to customer requests, leading to dissatisfaction.
Value for Money
Customers express mixed feelings about pricing, with some finding it reasonable while others feel the food is overpriced for the quality received.
JJ
Justin Joseph
Oct 5, 2025
5.0
I always order Blizzards through the app, and I haven't had any issues at this location
TT
TCD
Jul 3, 2025
1.0
These people need to wear gloves we can see them clearly the night lady and the two guys .. that was disgusting
AP
April Phillips
Jun 22, 2025
5.0
They were very kind and quick. No complaints at all.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Dacula, GA?
Dairy Queen Grill & Chill in Dacula, GA is open Monday through Saturday from 10:30 AM to 9:00 PM, and on Sunday from 11:00 AM to 9:00 PM.
What is the address of Dairy Queen Grill & Chill in Dacula, GA?
The address of Dairy Queen Grill & Chill in Dacula is 2674 Winder Hwy, Dacula, GA 30019-1326, USA.
What types of food and treats are Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill offers classic fast-food items like burgers and fries, along with soft-serve ice cream, signature shakes, Blizzard® treats, and DQ Cakes.
Does Dairy Queen Grill & Chill offer any family-friendly amenities?
Yes, the location has booster seats, high chairs, seating, restrooms, wheelchair accessibility, and free WiFi, making it family-friendly and welcoming for kids.
Can I order food online for pickup from Dairy Queen Grill & Chill in Dacula?
Yes, you can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/11003/.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location features a drive-thru service for convenient ordering and pickup.
Are there other food options near Dairy Queen Grill & Chill in Dacula?
Yes, nearby food options include another Dairy Queen, Zaxby's chicken restaurant, Papa John's Pizza, Cutleaf Cafe, and Amy La Faye's American restaurant & cafe, giving you a variety of dining choices in the area.
What nearby retail stores can I visit when I come to Dairy Queen Grill & Chill?
Nearby retail stores include Handy Ace Hardware, Ace Hardware, Dollar Tree, Tiffany Lighting, Rite Aid, and Lily's Boutique & Consignment for shopping convenience.
Are there any nearby services related to pet care near Dairy Queen Grill & Chill?
Yes, Grooming Fairy and Dacula Dog Grooming Llc offer pet grooming and pet services near Dairy Queen Grill & Chill.
Where can I find automotive and home improvement services near Dairy Queen Grill & Chill?
Nearby services include Advance Auto Parts for automotive needs, Prime Pest Solutions and All Service Termite and Pest for pest control, as well as contractors like Atlanta Home Services, Champion Heating & Air LLC, RJS Roofing and Construction for home services.