Customers praised the freshness and taste of the food, particularly the chili dogs and blizzards, but there were complaints about inconsistent quality and issues with cold or spoiled items.
Service Experience
Many reviews highlighted friendly and efficient service, though there were notable instances of poor customer service and long wait times.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Value Concerns
Some customers expressed dissatisfaction with the value for money, particularly regarding portion sizes and rising prices.
Inconsistent Experiences
While many customers had positive experiences, there were several reports of mistakes with orders and food quality, indicating variability in service.
AM
Ansley Marie
6 days ago
1.0
There’s was a hair in my food.
PP
Pete Pelfrey
Nov 11, 2025
1.0
Last time we were here we felt gipped by the amount of topping in the blizzard. Today, found out they don't even support veterans on veterans day. Appears this location is more about the mighty dollar than the community that holds it up.
JC
Jack Conley
Oct 9, 2025
5.0
Love the chili dogs and blizzards! Very friendly & efficient service. Food came out quickly and delicious. Very clean, pleasant and well run DQ.
HB
Heather Butler
Sep 22, 2025
5.0
The service was amazing. I've never had such hot tasty dairy queen before, like seriously freshly cooked and the atmosphere was extremely clean. Highly recommend this location.
JR
Jordan Raper
Sep 13, 2025
5.0
Owner takes great pride in the quality of his food and environment of his restaurants.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats can I find at Dairy Queen Grill & Chill in Dacula?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill at 1858 Auburn Road, Dacula?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Dacula family-friendly and accessible?
Yes, it offers booster seats, high chairs, is wheelchair accessible, has restrooms, outdoor seating, and free WiFi, making it family-friendly and accessible.
Can I order food ahead of time or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can use their mobile app for exclusive deals and place orders online for pickup.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, they provide a drive-thru service for convenient ordering and pickup.
How can I contact Dairy Queen Grill & Chill in Dacula?
You can reach them by phone at +1 470-326-3311 or visit their website at https://www.dairyqueen.com/en-us/locations/ga/dacula/1858-auburn-road/45855/.
What nearby places can I visit along with Dairy Queen Grill & Chill at 1858 Auburn Road?
Nearby you can visit Paradigm Workhub, a place for events and botanical gardens, or enjoy a workout at Vibrant Life Fitness USA gym.
Are there other dining options near Dairy Queen Grill & Chill in Dacula?
Yes, nearby dining options include Holy Smokes Catering BBQ and Country Cooking for southern cuisine and City Lines Bar & Grill for American-style food and drinks.
Which beauty and wellness services are available near Dairy Queen Grill & Chill?
Nearby you can find Paris Hair Design for hair and skin care, NY Nails for beauty and spa services, and Eye Luv Your Lashes LLC for beauty treatments.
What is the significance of The Veranda Shopping Center near Dairy Queen Grill & Chill?
The Veranda Shopping Center offers grocery and delicatessen shopping, making it convenient for customers to shop before or after visiting Dairy Queen.