Dairy Queen Grill & Chill

4.1
306 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1858 Auburn Road, Dacula, GA
30519, United States

Hours

Reviews

4.1
306 reviews
5 stars
198
4 stars
37
3 stars
18
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with incorrect orders, long wait times, and poor customer service experiences.

Food Quality

There were mixed reviews on food quality, with some praising freshness and taste, while others complained about cold food and food safety concerns.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, noting it as a positive aspect of their experience.

Staff Friendliness

Several customers appreciated the friendly and helpful nature of the staff, although some reported negative interactions.

Value Concerns

Customers expressed dissatisfaction with portion sizes and pricing, feeling that value has declined.
  • KH
    Kenny Hembree
    4 days ago
    5.0
    👍
  • HM
    Hudson Melander
    Dec 22, 2025
    1.0
    Got my order wrong every time I come here
  • JK
    Jimmy Knight
    Dec 13, 2025
    5.0
    Stopped in for late night treat , regular cone Was great!
  • TP
    Ty Presto
    Dec 1, 2025
    1.0
    I used to love coming here until they charged me and did not give me my food. I ordered via app, got confirmation on the app and an email, and was even charged on my credit card. I told them I’m here to pick up my mobile order and they said they didnt have anything for me. I showed them the confirmation and made sure I was the correct pickup location. Both were verified but they did not give me my food that I paid for. So you lost me as a customer.
  • KB
    Kris Beauregard
    Nov 25, 2025
    1.0
    The ice cream is fine, if you don’t mind it served with a side of attitude.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats can I find at Dairy Queen Grill & Chill in Dacula?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill at 1858 Auburn Road, Dacula?

The restaurant is open every day from 10:00 AM to 10:00 PM.