Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
4.1
308 reviews
5 stars
201
4 stars
37
3 stars
18
2 stars
6
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor handling of issues.
Food Quality
There are significant concerns regarding food quality, with reports of cold or improperly prepared items, as well as issues with portion sizes and freshness.
Cleanliness
Many customers noted that the location is consistently clean and well-maintained, contributing positively to their experience.
Order Accuracy
Several customers experienced issues with incorrect orders, particularly with mobile app orders, leading to frustration.
Value for Money
Customers expressed dissatisfaction with the perceived decline in value, citing higher prices and smaller portion sizes.
MM
Matthew
5 days ago
5.0
They make a well blended Blizzard with toppings from the top to the bottom. I really enjoy coming here and have not had a bad experience. I recommend this DQ location and hope they keep up this quality. Thank you for your great service!
TM
Tara Merlot
Jan 20, 2026
5.0
Had a bad experience contacted assistant manager Ibrahim Malik he deeply apologized and made everything better. I look forward to being a future customer. Very clean and positive dairy queen.👍👍
KH
Kenny Hembree
Jan 8, 2026
5.0
👍
HM
Hudson Melander
Dec 22, 2025
1.0
Got my order wrong every time I come here
JK
Jimmy Knight
Dec 13, 2025
5.0
Stopped in for late night treat , regular cone
Was great!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats can I find at Dairy Queen Grill & Chill in Dacula?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill at 1858 Auburn Road, Dacula?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Dacula family-friendly and accessible?
Yes, it offers booster seats, high chairs, is wheelchair accessible, has restrooms, outdoor seating, and free WiFi, making it family-friendly and accessible.
Can I order food ahead of time or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can use their mobile app for exclusive deals and place orders online for pickup.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, they provide a drive-thru service for convenient ordering and pickup.
How can I contact Dairy Queen Grill & Chill in Dacula?
You can reach them by phone at +1 470-326-3311 or visit their website at https://www.dairyqueen.com/en-us/locations/ga/dacula/1858-auburn-road/45855/.
What nearby places can I visit along with Dairy Queen Grill & Chill at 1858 Auburn Road?
Nearby you can visit Paradigm Workhub, a place for events and botanical gardens, or enjoy a workout at Vibrant Life Fitness USA gym.
Are there other dining options near Dairy Queen Grill & Chill in Dacula?
Yes, nearby dining options include Holy Smokes Catering BBQ and Country Cooking for southern cuisine and City Lines Bar & Grill for American-style food and drinks.
Which beauty and wellness services are available near Dairy Queen Grill & Chill?
Nearby you can find Paris Hair Design for hair and skin care, NY Nails for beauty and spa services, and Eye Luv Your Lashes LLC for beauty treatments.
What is the significance of The Veranda Shopping Center near Dairy Queen Grill & Chill?
The Veranda Shopping Center offers grocery and delicatessen shopping, making it convenient for customers to shop before or after visiting Dairy Queen.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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