Whataburger

3.6
807 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
503 Lakeland Plaza, Cumming, GA
30040, United States

Hours

Reviews

3.6
807 reviews
5 stars
389
4 stars
105
3 stars
74
2 stars
59
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, overcooked burgers, and inconsistent preparation.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others noted unsanitary conditions and safety concerns.

Customer Experience

Positive experiences were noted for friendly staff and good service, but these were overshadowed by numerous complaints about overall customer service.
  • CB
    Carson Becker
    Jan 2, 2026
    1.0
    i did a mobile order in the far lane n it deadass took 20 minutes agter like 10 cars in the first lane got theirs
  • PP
    PureBred427r
    Dec 12, 2025
    1.0
    2 orders thru their app , and 2 times with missing food now. It's very expensive to have food delivered and they tell me if I come in I can get a free meal. The delivery and tip cost more than that. I wont be using them anymore.
  • WD
    Wayne Doucet
    Dec 6, 2025
    3.0
    I want Whataburger to be so good. They just can’t seem to get there here in GA. I have family in Texas and the chain is everywhere and awesome. But not here. To start though, the cashier was awesome. Friendly. Polite. Patient with a pre-teen who couldn’t make up his mind. LOL But after several visits at this location, the trend is there. Repeatedly the burger patties are overdone, the sandwiches are disassembled so mustard is all over the wrapper and outside of the bun. The buns (tonight) seemed unduly flat and stale. Fries are usually very good and their soda dispensers provide excellent flavored Coke (no…not all Coke is the same everywhere). Breakfast biscuits leave much to be desired; Often hard and dry. Eggs only so-so. It doesn’t help that a Whataburger that is closer to my house is even worse. I think I’ll save my Whataburger $$ for those in Texas.
  • TC
    Terrance Cooper
    Dec 4, 2025
    1.0
    Waiting for about 3 to 5 minutes at the drive-through, nobody said anything had to drive off
  • DT
    David Tw
    Dec 3, 2025
    2.0
    ⭐ 1 out of 5 stars — Only because zero isn’t allowed “Gourmet Disappointment: A Masterclass in How Not to Make a Burger” If you’ve ever wondered what it’s like to bite into a burger that tastes like regret, congratulations — Whataburger in Forsyth County has perfected the recipe. From the moment you walk in, you’re greeted with the unmistakable aroma of… is that sadness? Burnt hopes? Hard to tell. The staff looks like they’re being held hostage by the fryer, and honestly, after tasting the food, I understand why. The burger itself? A true miracle of modern culinary science — they’ve somehow managed to make a patty both dry and greasy at the same time. The bun dissolves on contact, as if it realized too late that it didn’t want to be part of this experience either. And the toppings? Let’s just say the lettuce had the kind of crunch you only get from produce that’s contemplating retirement. The fries? Well, if you enjoy eating warm pencil shavings, you’ll be thrilled. But the real highlight is the wait time — because after 25 minutes of sitting in the drive-thru, you’ve aged enough to forget why you even wanted a burger in the first place. By the time you get your food, you're just grateful life still has meaning. In conclusion: If you’re craving disappointment wrapped in wax paper, look no further. This Whataburger delivers — just not food worth eating.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Cumming, GA?

Whataburger is open 24 hours a day, 7 days a week at its Cumming, GA location.

Does Whataburger offer delivery and takeout services?

Yes, Whataburger offers both delivery and takeout services at this location.