Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly prepared food, including cold nuggets, fries, and burgers.
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with complaints about poor service and lack of responsiveness.
Order Accuracy
Frequent issues with incorrect orders and missing items were noted, leading to customer frustration.
Cleanliness and Atmosphere
Some customers mentioned cleanliness issues and a lack of a welcoming atmosphere, while a few noted positive experiences.
Inconsistent Experience
Overall, experiences varied greatly, with some customers praising the food and service while others had very negative encounters.
JW
Joseph Wilson
Dec 18, 2025
1.0
Nuggets were cold and hard as rocks. Like they found they laying behind the fryer. Fries cold. Junior bacon cheeseburger cold. Stale buns. Made a point to up-charge me 70¢ for a second sauce and didn’t have the sauce in the bag had to pull back through for it. Worst Wendy’s in America. Would give it a 0 if I could.
LP
Lizz Park
Dec 17, 2025
1.0
Just have no words. This is my first time in Wendy's because they said there are fast...They took so long for just fries and a chicken nuggets... and I order two drinks and they did not give me straws and when I wanted to go inside the doors were locked.
RW
Richard Witkowski
Dec 15, 2025
1.0
Fries were cold and got terrible stomach cramps after eating here.