Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with many experiencing cold, undercooked, or poorly prepared items.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean bathrooms.
Staff Friendliness
While some customers praised friendly staff, many others reported unhelpful or rude interactions.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.
BB
Bric
Nov 8, 2025
1.0
Not only did they get me and sons order wrong. When I pulled up they were all smoking cigarettes. Then I call to speak with a manager he pretends that are call is breaking up.20 dollars down drain.
TF
Todd Fightmaster
Sep 26, 2025
1.0
The food was old and just not appealing the crew were nice but one of the female managers were hitting there vape in the back I just think it’s a very unpleasant and very unprofessional and gross environment to be in there should be some sort of investigation on that place i swear it does more stuff behind the doors
TW
Troy W
Sep 8, 2025
1.0
I am a big Wendy's fan, normally. However, on 9/8/25 at 2150, I ordered 2 LG Chilli's, had to ask for the Chilli sauce, no crackers in my bag. Wife ordered a chicken Ceasar salad, no dressing, cold fries...I mean, I live 5 min away..my fingers have frostbite now from picking them up...there was nobody in line...not busy at all...NO EXCUSE!!! Lazy people who don't care about others...served by the manager to top it all off, he should know better...
I have tried this particular location, numerous times...I'm done...they always get my order wrong or forget to give me essential items like uh oh yeah....salad dressing..this is bs for $30 dollars!!!
NH
Noah Hill
Sep 2, 2025
3.0
I came here to eat the food was great and hot and fresh. But the workers in the back kept saying curse words and made me and my friend repeat ourselves with children and people with mental disabilities in lobby. There was flys everywhere in the store. All tables wasn't wiped bathrooms weren't clean fountain drinks wasn't fresh it was just nasty here it's not friendly/kid safe
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cumming, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cumming, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 781-5356.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Freedom Parkway Wendy’s serve breakfast?
Yes, this Wendy’s location in Cumming, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2670 Freedom Parkway?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday and Saturday from 7:00 AM to 1:00 AM, and Sunday from 7:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Cumming, GA serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee and sides.
What payment options are accepted at Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I order Wendy's food online or through an app?
You can order online at order.wendys.com or through the Wendy's mobile app, available on the App Store. The app also offers quick links for ordering.
Is delivery available at this Wendy's location?
Delivery is available where offered; to check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your address.
How can I contact the Wendy's on Freedom Parkway for feedback or questions?
You can call (770) 781-5356 directly, use the Customer Care Live Chat on the Wendy's Contact page, call 888-624-8140, or fill out Wendy's Customer Satisfaction Survey online.
What are some nearby fast food restaurants near Wendy's at Freedom Parkway?
Nearby fast food restaurants include Taco Bell, McDonald's, Zaxby's, and Marco's Pizza, providing customers with various dining options around Wendy's.
Are there nearby places where I can fuel my car when visiting Wendy's at Freedom Parkway?
Yes, QuikTrip and Kroger Fuel Center gas stations are nearby, so you can refuel your vehicle conveniently before or after dining at Wendy's.
What nearby services can I access around Wendy's on Freedom Parkway?
Nearby services include Family Dentistry on Freedom, Bank OZK, AutoZone for automotive needs, and several salons like American Barber Shop and Solo Hair Studio.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, Wendy's at 2670 Freedom Parkway offers drive-thru service as well as dine-in.