Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food temperature, freshness, and incorrect orders, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor service, including long wait times, rude staff, and unprofessional behavior.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.
AH
Atypical Hiker
5 days ago
5.0
Baconator
TF
Todd Fightmaster
Sep 26, 2025
1.0
The food was old and just not appealing the crew were nice but one of the female managers were hitting there vape in the back I just think it’s a very unpleasant and very unprofessional and gross environment to be in there should be some sort of investigation on that place i swear it does more stuff behind the doors
TW
Troy W
Sep 8, 2025
1.0
I am a big Wendy's fan, normally. However, on 9/8/25 at 2150, I ordered 2 LG Chilli's, had to ask for the Chilli sauce, no crackers in my bag. Wife ordered a chicken Ceasar salad, no dressing, cold fries...I mean, I live 5 min away..my fingers have frostbite now from picking them up...there was nobody in line...not busy at all...NO EXCUSE!!! Lazy people who don't care about others...served by the manager to top it all off, he should know better...
I have tried this particular location, numerous times...I'm done...they always get my order wrong or forget to give me essential items like uh oh yeah....salad dressing..this is bs for $30 dollars!!!
NH
Noah Hill
Sep 2, 2025
3.0
I came here to eat the food was great and hot and fresh. But the workers in the back kept saying curse words and made me and my friend repeat ourselves with children and people with mental disabilities in lobby. There was flys everywhere in the store. All tables wasn't wiped bathrooms weren't clean fountain drinks wasn't fresh it was just nasty here it's not friendly/kid safe
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 2670 Freedom Parkway?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday and Saturday from 7:00 AM to 1:00 AM, and Sunday from 7:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Cumming, GA serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee and sides.
What payment options are accepted at Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I order Wendy's food online or through an app?
You can order online at order.wendys.com or through the Wendy's mobile app, available on the App Store. The app also offers quick links for ordering.
Is delivery available at this Wendy's location?
Delivery is available where offered; to check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your address.
How can I contact the Wendy's on Freedom Parkway for feedback or questions?
You can call (770) 781-5356 directly, use the Customer Care Live Chat on the Wendy's Contact page, call 888-624-8140, or fill out Wendy's Customer Satisfaction Survey online.
What are some nearby fast food restaurants near Wendy's at Freedom Parkway?
Nearby fast food restaurants include Taco Bell, McDonald's, Zaxby's, and Marco's Pizza, providing customers with various dining options around Wendy's.
Are there nearby places where I can fuel my car when visiting Wendy's at Freedom Parkway?
Yes, QuikTrip and Kroger Fuel Center gas stations are nearby, so you can refuel your vehicle conveniently before or after dining at Wendy's.
What nearby services can I access around Wendy's on Freedom Parkway?
Nearby services include Family Dentistry on Freedom, Bank OZK, AutoZone for automotive needs, and several salons like American Barber Shop and Solo Hair Studio.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, Wendy's at 2670 Freedom Parkway offers drive-thru service as well as dine-in.