Tropical Smoothie Cafe

4.1
220 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5740 Steeplechase Blvd, Cumming, GA
30040, United States

Hours

Reviews

4.1
220 reviews
5 stars
136
4 stars
34
3 stars
14
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting individual employees for their exceptional service.

Food Quality

While some customers enjoyed the food and smoothies, there were numerous complaints about incorrect orders, undercooked items, and inconsistent flavors.

Cleanliness

Several reviews mentioned issues with cleanliness, particularly in the dining area and food preparation practices.

Order Accuracy

A significant number of customers reported problems with order accuracy, including missing items and incorrect ingredients.

Wait Times

Customers frequently noted long wait times, especially during busy hours, leading to frustration with service speed.
  • BH
    Brady Holcomb
    Nov 1, 2025
    5.0
    I can’t say enough good things about Tropical Smoothie, especially their Blimey Limey! But tonight, their customer service impressed me even more than the smoothie itself. I walked up to the door just after closing and was disappointed to see it locked. As I turned to leave, a young man named Zayden noticed me, came outside, and said, “Excuse me, sir… is there something I can help you with?” I told him I was craving a Blimey Limey. He explained that they had already washed up and closed out the register, but he’d still be happy to make me one. That’s the kind of genuine customer service you don’t see every day. I didn’t take him up on the offer, but I did make sure he got a nice tip. Give that young man a raise. He’s exactly the kind of employee every business needs.
  • LW
    Laurie A. Wedel
    Sep 12, 2025
    4.0
    I used the drive thru. Friendly service refreshing caffinated drink. 1st time I visited. I will return.
  • RR
    rajya ramayanapu
    Aug 30, 2025
    1.0
    I ordered a spinach pesto wrap at around 8:50 pm on Aug 30 through drive thru and they did not bother to add any pesto or spinach or red peppers and it was not feta cheese that they added and they did not even bother to cut it in half. They just put egg and some sort of other cheese and threw it on our face. It's not like they were closed, they accepted the offer but treating like this is bad. I used to like tropical cafe but after this experience I don't feel like going back there again.
  • HL
    hailey lathem
    Aug 15, 2025
    5.0
    Kaylee is super kind and awesome and clean atmosphere
  • MJ
    Michelle Jones
    Aug 6, 2025
    5.0
    This place is absolutely a vibe! Tasty and healthy with a great atmosphere! Their smoothies are my go to for when it's hard for me to eat. Always really chill, nice people here!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Cumming accept reservations?

No, Tropical Smoothie Cafe in Cumming does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe in Cumming?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.