Taco Bell

3.2
1147 reviews
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Business Details

2660 Freedom Parkway, Cumming, GA
30041, United States
(678) 455-5745
https://locations.tacobell.com/ga/cumming/2660-freedom-parkway.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2660 Freedom Parkway in Cumming. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2660 Freedom Parkway, Cumming, GA
30041, United States

Hours

Reviews

3.2
1,147 reviews
5 stars
369
4 stars
211
3 stars
156
2 stars
80
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

The quality of food was frequently criticized, with reports of cold, poorly prepared items and inconsistent portion sizes.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of acknowledgment.

Overall Experience

The location received numerous negative reviews, with many customers expressing a strong desire to avoid returning due to poor service and food quality.
  • KD
    kacey day
    2 days ago
    1.0
    Placed an online order. Waited 15mins and then drove to pick it up. I show up and 2 employees were cuddling and making out in the parking lot outside the door. It’s 2am btw. I pull up to the speaker they said they were closed, they don’t close until 4am. I pull up to the window to ask how them how to cancel my online order and the worker was like, “nah dude we do the online orders. We’re open.” They start making the food and 15 mins later he comes back and stated, “man we are out of beans.” At this point I’m 15mins already waiting for 4 burritos, I just tell them to cancel my order. I will never go back to this location.
  • ED
    Elisia Dunwood
    Nov 17, 2025
    2.0
    I’m pescatarian and I ordered the crunch wrap supreme meal and specifically requested to substitute my meat for black beans on both the wrap and my side taco. The guy verified it multiple through the mic. The guy at the window even verified it again. I get home and I have refried beans on my wrap and beef in my side taco. Make it make sense.
  • TL
    teresa lynn
    Nov 14, 2025
    1.0
    Every night I order I'm missing food. Call need to start looking at the order before bagging it. Seriously.
  • PP
    Pam
    Nov 6, 2025
    5.0
    This Taco Bell has improved in the wait times for food and in food quality. I now enjoy eating here again. Good to see. Could be depends t on time of day, though. This was weekday lunch dine-in order from kiosk.
  • JR
    Joe D Reyes
    Oct 24, 2025
    1.0
    Worst Taco Bell 🔔 Location. The wait was long and the beans were gross and dried out. Burritos had more cheese then dried out beans. Food was cold as well. Chalupa bread was dried and hard. Manager on duty said they have all new people working. Same story we got the last time. Avoid this location. Also, high school kids loitering in the parking lot doesn't make getting into the drive thru any easier.
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Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Freedom Parkway?

The drive-through is open daily from 7:00 AM to 4:00 AM the next day.

Can I order Taco Bell online for pickup or delivery?

Yes, you can order online or via the mobile app for pickup or delivery from the Taco Bell at 2660 Freedom Parkway.