Taco Bell

3.2
797 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1615 Buford Highway in Cumming. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1615 Buford Highway, Cumming, GA
30041, United States

Hours

Reviews

3.2
797 reviews
5 stars
271
4 stars
134
3 stars
87
2 stars
54
1 star
251

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several customers reported issues with food quality, including stale items, incorrect orders, and undercooked ingredients.

Management Issues

Feedback indicated significant management problems, with complaints about staff behavior and lack of accountability.

Inconsistency

Many customers noted inconsistency in service and food quality, with some visits being satisfactory while others were disappointing.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, contributing to an overall negative dining experience.
  • RI
    Ram Induri
    4 days ago
    5.0
    Nice food and nice service
  • AA
    Arlene
    Jan 3, 2026
    1.0
    Employees won't help customers trying to use kiosk. They say they don't have enough employees there to help. If they got off their phones they might earn their pay. We had to help another customer place her order (which amounted to $50+) as she struggled to figure out the screens. TACO BELL SHOULD BE ASHAMED OF TREATING CUSTOMERS LIKE THIS ESPECIALLY WITH THE HIGH PRICES. But that's probably their mentality on purpose. Are these employees trained to treat customers this way. Go somewhere else where customers are appreciated.
  • PM
    praveen Mudindi
    Dec 5, 2025
    1.0
    Very poor management. They messed up my order and missed items. When I called they were talking about responsibility of checking the order. Basically don’t trust this location as you can see other responses which also say the same.
  • LC
    Love My Channels
    Nov 9, 2025
    1.0
    Very bad customer service..rude on night time management .. manger doesn't care about business. Inside store not clean.. Gross ..hygienic.. health department sleeping..on night time 🙄
  • VP
    Vidhi Patel
    Oct 31, 2025
    1.0
    Made me sick!! My son wanted Mexican pizza so we went and I got a Gordita crunch. The credit card tap machine wasn’t working so I had to find cash. Manager Britney said it hasn’t been working for a while but no one has to come to replace it. I didn’t receive a receipt. When I inquired about this the manager said the printer isn’t working. My real complaint is driving 15 minutes home to sit down to eat and all the food is stale. The Mexican pizza shell is so stale. I’m so glad I tasted a bite while cutting it up for my son. It made me sick. I let him have my Gordita crunch thinking that’ll be better. Thankfully I decided to taste that too and the taco shell in it was just as gross. Threw it all out. It honestly made me sick and i had to throw it up to get any relief. When I called for an order number so I can complaint since I didn’t receive a receipt the manager couldn’t give me one. She wanted me to come back to the store and return it hahaha. See picture below, it went in the trash. I am so disguised by this Taco Bell! Honestly if there’s management isn’t going to improve quality of food just leave and let another better quality place take over the space so the local people can enjoy decent food.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Buford Highway in Cumming?

The drive-through is open from 9 AM to 2 AM Monday through Thursday and Sunday, and from 9 AM to 3 AM on Friday and Saturday.

Where is this Taco Bell located?

It is located at 1615 Buford Highway, Cumming, GA 30041, USA.