Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cumming Subway® Restaurant at 655 Atlanta Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees like Consuelo and Alex received praise for their friendliness and attentiveness, others were reported as rude and dismissive, leading to negative experiences.
Food Quality
Many customers appreciated the freshness and quality of the food, particularly the sandwiches, but there were complaints about portion sizes being smaller than expected and issues with food safety, such as raw chicken and old vegetables.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables, unsanitary conditions in the bathroom, and overall poor hygiene practices.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, particularly with online orders and coupon acceptance, leading to frustration among customers.
Management Issues
Several reviews pointed to poor management practices, including lack of communication regarding coupons and rude behavior from management, which negatively impacted the customer experience.
ML
Max Lawson
Feb 3, 2026
5.0
Ms. Consuelo was the best! She was so sweet and made the most delicious sandwich. The store was super clean too:) 10/10!
MP
mithil patel
Jan 27, 2026
5.0
Consuelo was very helpful and made a nice sandwich. Will def. come back!
JY
James Yoniak
Jan 10, 2026
5.0
I haven’t been to subway in over 17years to this location. I was actually shocked how much the inside had changed and how fresh the subs were. My son loves subway. Irina and Navya were so nice and very nice to my son. A greats atmosphere to enjoy our lunch! I usually don’t leave reviews but felt like as much as this subway has changed they deserved it! Fast and great service!
JL
Julissa Labra
Jan 2, 2026
5.0
Food was great, Irina served us. Overall good experience and friendly server ! A little busy when we came in and she handled it well and served everyone kindly .
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Number1431
Dec 30, 2025
1.0
I am giving a one-star review for one reason only...
We forgot a baseball cap last night around 10PM, and called back to the store within 30 minutes to have thwm hold it until the next morning
The associate graciously located the hat and placed it in a location so it wouldnt be lost.
Apparently, the story manager came in early and threw the hat in the garbage dumpster.
I had to root through multiple bags of subway trash to find it, which I did.
I am totally disappointed in the managers lack of respect for customer's property.