Outback Steakhouse

4.4
2333 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Cumming off of Marketplace and Buford Dam Road in the Kohls Shopping Center.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1715 Market Place Boulevard, Cumming, GA
30041, United States

Hours

Reviews

4.4
2,333 reviews
5 stars
1,580
4 stars
377
3 stars
158
2 stars
94
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times for service, inattentive staff, and poor handling of complaints.

Food Quality

Several reviews mentioned inconsistent food quality, including overcooked or undercooked steaks and issues with seasoning.

Positive Experiences

Despite the negative feedback, many customers praised specific servers for their attentiveness and friendliness, highlighting some positive dining experiences.

Management Concerns

There were mentions of poor management oversight leading to staff issues and customer dissatisfaction.
  • EB
    Ed Bishop
    5 days ago
    2.0
    Salad was not fresh. Never offered a tea refill or bread. Waiter seemed not be familiar with the menu. Not a pleasant experience. Second time visiting this location recently. Not a positive experience on either occasion.
  • AB
    Anna Brants
    Dec 29, 2025
    1.0
    Sadly, this was a disappointing experience. We were not served the complimentary bread and butter that is usually offered to all guests. Although the food was prepared quickly, no sauces were offered with the meat, which significantly affected the overall enjoyment of the dish. Our server came to the table only once during the entire evening — to clear the plates. We stayed for over two hours and would have gladly ordered more drinks and dessert, but no one checked on us or offered anything. After I paid the bill on the handheld device without leaving a tip, the server immediately returned demanding an explanation. I calmly tried to explain the service issues and was willing to leave a cash tip if there had been an apology. Instead, she reacted rudely, scoffed, and walked away. I used to love this restaurant years ago, but unfortunately the service has declined. I don’t see myself returning and will be looking for a more welcoming place.
  • RR
    Rose
    Dec 28, 2025
    2.0
    My family and I decided to have outback yesterday for dinner before my mom and I left to go back to Missouri, my mom had a coupon for 20 dollars off there, our server was nice but a bit slow causing us to have 2 servers. The food there though not that good, my sisters and Nana's steaks were both very spicy for some reason. When it came to my salmon it wasn't bad, at the time I didn't know it was undercooked though. After we got done with our food we paid and left. A few hours later though around midnight I got a very upset stomach from what my guess is the salmon causing our ride back to Missouri to get delayed by a day. So please whatever you do make sure your food is safe to eat before eating. My overall rating 2.5/5 stars.
  • LT
    Leah Thompson
    Dec 14, 2025
    1.0
    Waited 30 mins to get our drink order, waited 30 mins for our appetizer, waited 30 mins for our dinner. We were seated behind an 11 top. We had been looking forward to this for our anniversary dinner. Seated at 5:20 didn’t get to leave til after 7. The waiter did offer us free dessert but I wasn’t willing to wait another 30 minutes for it. Several staff passed by us while waiting for our drink order to be taken and no one stopped to ask if we had been helped. I know we weren’t in their section but I have had that happen at other restaurants where staff has stepped in to help. It was just really disappointing especially for the amount of money that was spent. .On top of that we both asked for medium well but steak was medium- rare. We ended up feeding the left over to our dog. Won’t be going back to this location again.
  • IS
    Irene Shtrulis
    Dec 13, 2025
    4.0
    Had dinner here with the family today, and while the food and drinks were fine and consistent with what you would expect and typically wouldn't warrant a separate review, the service was top notch and worth shouting out! Ben was so attentive and accommodating - he answered every question, took care of all special requests, and treated every member of our dining party from 9yo onwards with so much care, kindness, and respect that it truly made an impression. Thank you for a great, memorable dining experience that would make people want to come back again and again!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.