Brand Certified
McDonald's
2.9(208 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5260 Matt Highway, Cumming, GA
30028, United States
Certified by McDonald's • Mar 01, 2026
(470) 945-5113
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.9
208 reviews
5 stars
77
4 stars
16
3 stars
8
2 stars
16
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times, incorrect orders, and unprofessional behavior from staff, leading to a consistently poor service experience.
Food Quality
Many reviews highlighted cold, undercooked, or incorrect food items, with several customers expressing dissatisfaction with the overall quality of the meals.
Cleanliness and Management
While some customers noted cleanliness, many others reported dirty tables and unsanitary conditions, along with complaints about poor management and employee treatment.
Positive Staff Interactions
A few customers praised specific employees for their friendliness and helpfulness, indicating that there are some dedicated staff members despite the overall negative feedback.
- LSLucas SambranoFeb 16, 20265.0Buenas buenas
- ASAlberto SotoJan 30, 20261.0Orders are always wrong and cold. Missing items that you pay for, wrong drinks or meals. Order ahead only to see cars go in and out of the drive-through. This place is terrible!
- RLRenee Nelson LauwersJan 25, 20261.0Drive thru 10pm ordered a fish filet meal. Had to pull ahead to wait for order, approx 10 min wait....food came out fries were not fresh, fish sandwich not hot nor made special per request. Refund requested.
- JLJohnny LawsonJan 19, 20261.0Dog water. Don’t waste your money. This location sucks. Worst employees and wait times I’ve ever experienced.
- WAWilliam ApostolJan 19, 20261.0WORST MCDONALD’S ON THE ENTIRE PLANET. I WOULD NOT TRUST ANY OF THE EMPLOYEES TO EVEN POUR ME A GLASS OF WATER. EXTREMELY LONG WAIT TIMES AND COMPLETE CONFUSION. DO NOT WASTE YOUR TIME OR MONEY ON THIS LOCATION.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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- Official website