Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.8
198 reviews
5 stars
72
4 stars
15
3 stars
8
2 stars
16
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 20 minutes, leading to frustration.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers receiving incorrect orders.
Staff Behavior
Feedback indicated a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior from management.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported dirty tables and unsanitary conditions.
Management Issues
Numerous reviews highlighted poor management practices, including lack of oversight and inadequate training for staff.
- DEDevin EidsonDec 27, 20251.0Took 40 minutes to get my food and there wasn’t even a sole in the building ruined my geek worst customer service ever!!!
- DEDaniel EdwardsDec 22, 20252.0This location under cooks the fries and makes you wait long times. Bad combo ending in me having to wait 10 minutes for floppy fries.
- TTTrue Reviews (Troy)Dec 19, 20251.0DISASTER. I placed a mobile order for my child and went to the drive through to pick it up. After waiting with 6 other cars for 10 minutes and no movement I went inside to pick up my order. I gave my order to an employee in a blue shirt with several hicky’s on his neck. After waiting for 15 more minutes I ask him where the order is and he’s clueless and has to re make the order. While I was waiting two other employees come in looking disheveled as if they just got out of bed (or rehab) at 2:15pm. They clock in and start handling food and orders without washing their hands and no one in the back is wearing gloves. Will absolutely never return to this location.
- BPBella PachecoDec 18, 20251.0Yesterday on wednesday i was in the mcdonalds and i heard a coworker beaing yelled at very rudely by the manager it seems like the employees are not beaing treated fairly and they should take care of their employees instead of them beaing yelled at
- SPSouthern Tine ProductionsDec 18, 20251.0I’m a local to this McDonald’s and it is by far the worst McDonald’s in the county. No matter when I go the orders are wrong and you wait forever for your order. Absolutely terrible and I suggest taking the extra 10-15 minute drive to go to better location.
Frequently Asked Questions About McDonald's
What are the regular dining hours of McDonald's in Cumming, GA?
McDonald's in Cumming, GA is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 1:00 AM.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, the McDonald's drive-through is open daily from 5:00 AM to midnight, except on Friday and Saturday when it stays open until 1:00 AM.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, McDonald's offers delivery every day from 5:00 AM to 11:00 PM through their delivery service.
What payment options are accepted at this McDonald's?
This McDonald's location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the McDonald's in Cumming, GA wheelchair accessible?
Yes, this McDonald's provides wheelchair accessible entrances, seating, and restrooms.
Are there mobile apps available for ordering at this McDonald's?
Yes, you can order using the McDonald's App available on Apple's App Store and Google Play for Android.
Does this McDonald's location have Wi-Fi and facilities for children?
Yes, this McDonald's offers free Wi-Fi, a children's menu, high chairs, and welcomes children.
What are some nearby food options customers can visit before or after McDonald's?
Nearby food options include Dunkin' for donuts and coffee, Reveille Cafe Matt Hwy for breakfast and brunch, ZENSHI Handcrafted Sushi for Asian cuisine, Zaxby's for chicken, Subway for sandwiches, and Domino's Pizza for pizza.
Are there nearby services where customers can handle shipping or printing while visiting McDonald's?
Yes, customers can visit UPS or The UPS Store Matt Hwy 7322 nearby for freight, cargo, packing, and printing services.
What other amenities or businesses are located near the McDonald's in Cumming?
Near McDonald's, customers can find great options like Publix supermarket, Great Clips hair salon, Grand Nails Salon, Maxfield Medical Urgent Care, and BenchMark Physical Therapy.